International Conference on Information Systems and Technology |
Foundation of Computer Science USA |
ICIST - Number 1 |
August 2011 |
Authors: R. Soleymani Damaneh, A. Khodabandeh, A. Manian, H. R. Feili |
900a9fe7-0683-48f6-be84-94f0eab1ce24 |
R. Soleymani Damaneh, A. Khodabandeh, A. Manian, H. R. Feili . Study of The Effects of Investment in IT on Firms Non-Financial Performance. International Conference on Information Systems and Technology. ICIST, 1 (August 2011), 26-30.
During the last decades the use of information technology/systems (IT/IS) has been increased significantly. The increasing use of IT has resulted in a need for evaluating the productivity impacts of IT. In this paper we study the effects of investment in information technology on non-financial performance of the firms. Non-financial performance was measured using three factors of productivity, coordination and information ability. The results showed that investment in information technology has positive effect on all sub-variables of productivity, coordination, and information ability except customer service in the productivity section and human resource in the coordination section.