Multi-criteria decision making (MCDM) is one of the most common activities in human society. It consists of selecting the optimal one from a set of available alternatives with respect to the predefined criteria or attributes. In this paper, a hybrid decision making approach integrating Analytical hierarchical process (AHP) operators into VIKOR is proposed for tackling multi criteria problems with conflicting and non-commensurable (different units) criteria. A manufacturer produces new products by using original components or by remanufactured components. The used products are collected by the manufacturer or the retailer or a third party logistics operator. Companies can no longer afford to treatment of recovered products. It needs to be a core capability within the supply chain organization. Understanding and properly managing the reverse logistics can not only reduce costs, but also increase revenues. It can also make a huge difference in retaining consumer loyalty and protecting the brand. Due to intricacies, considerable risks are involved in product recovery operations; therefore core competency and experience are prerequisite for successful implementation of reverse logistics process to Third-Party Logistics Providers (3PLPs). The selection of third?party logistics provider is an intriguing practical and research question. The objective of this work is to develop decision support system to assist the decision-makers in selection and evaluation of different third-party reverse logistics providers by Analytical hierarchical process (AHP) and Višekriterijumsko kompromisno rangiranje (VIKOR) methods. A real life case of a mobile manufacturing company is taken to demonstrate the steps of the decision support system.

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Reverse Logistics Supply Chain Mcdm Methods 3prl Selection