Fourth Annual International Business Conference |
Foundation of Computer Science USA |
IBC - Number 1 |
August 2011 |
Authors: K. Ramachandran, Prof. Pandav Nayak |
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K. Ramachandran, Prof. Pandav Nayak . e-Governance in Indian Aviation Industry A Comparative Study Between Public Vs Private Sector. Fourth Annual International Business Conference. IBC, 1 (August 2011), 11-16.
This paper reviews the significance of e-Governance in Aviation Industry in general and the Indian scenario in particular. Primarily, this discusses about the features of e-Governance and the growth that lay ahead through the electronic media. It also analyses the various stages of development â in Public as well as Private sector â and, at the end, gives a laconic comparative study. The age-old impression that the private sector airlines are far better than the public sector airlines is slowly changing â thanks to the improvement of services to a remarkable level. One of the findings is that a seasoned traveller will undoubtedly look as services such as the tele-check-in and/or web check-in which make the traveller more comfortable. The very reason for the successful operation of many private sector airlines is that the services â both on board and on ground â are indeed competitive and well-appreciated. This means, both sectors have to learn from each other to improvise the services.