We apologize for a recent technical issue with our email system, which temporarily affected account activations. Accounts have now been activated. Authors may proceed with paper submissions. PhDFocusTM
CFP last date
20 November 2024
Call for Paper
December Edition
IJCA solicits high quality original research papers for the upcoming December edition of the journal. The last date of research paper submission is 20 November 2024

Submit your paper
Know more
Reseach Article

The Role of Business Intelligence Tools in Decision Making Process

by Mohammad Atwah Al-ma'aitah
International Journal of Computer Applications
Foundation of Computer Science (FCS), NY, USA
Volume 73 - Number 13
Year of Publication: 2013
Authors: Mohammad Atwah Al-ma'aitah
10.5120/12802-9972

Mohammad Atwah Al-ma'aitah . The Role of Business Intelligence Tools in Decision Making Process. International Journal of Computer Applications. 73, 13 ( July 2013), 24-32. DOI=10.5120/12802-9972

@article{ 10.5120/12802-9972,
author = { Mohammad Atwah Al-ma'aitah },
title = { The Role of Business Intelligence Tools in Decision Making Process },
journal = { International Journal of Computer Applications },
issue_date = { July 2013 },
volume = { 73 },
number = { 13 },
month = { July },
year = { 2013 },
issn = { 0975-8887 },
pages = { 24-32 },
numpages = {9},
url = { https://ijcaonline.org/archives/volume73/number13/12802-9972/ },
doi = { 10.5120/12802-9972 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Journal Article
%1 2024-02-06T21:40:00.492518+05:30
%A Mohammad Atwah Al-ma'aitah
%T The Role of Business Intelligence Tools in Decision Making Process
%J International Journal of Computer Applications
%@ 0975-8887
%V 73
%N 13
%P 24-32
%D 2013
%I Foundation of Computer Science (FCS), NY, USA
Abstract

Business organization sheds the lights on the development in marketing to be able to accompaniment with the last even in marketing and to handle market management. The organizations create their own business decisions and operations through using business intelligence justification. Therefore organization can do that through knowledge, and convey the correct information. As a result, business intelligence becomes the main criterion and the strategic performance in the modern organization to achieve the dominant character. This study will show the impact of using business intelligence strategy on the decision making process by showing a study of the Jordanian customs department.

References
  1. Bahrami, M. , Arabzad, M. , and Ghorbani, M. "Innovation in Market Management by Utilizing Business Intelligence: Introducing Proposed Framework", Procedia- social and Behavioral Sciences, Vol. 41, (2012), pp: 160-167.
  2. Tutunea, F. R. , and Rus. , V. "Business intelligence solutions for SME's", Procsdia Economics and Finance, Vol. 3, (2012), pp: 865-87.
  3. Hannula, M. , and Pirttimaki V. "Business intelligence empirical study on top 50 finish companies", Journal of American Academy of Business, 2(2), 2003; pp: 593-599.
  4. Hedgebeth, D. " Data-driven decision making for the enterprise: an overview of business intelligence applications, The journal of information and knowledge management systems, Vol. 37 No. 4, 2007 pp: 414-420
  5. Anandarajan, M. , Anandarajan, A. , and Srinivasan, C. " Business Intelligence Techniques a perspective from Accounting and Finance", Springer, Berlin, 2004.
  6. Williams, S. , and Williams, N. "The Profit Impact of Business Intelligence, Elsevier Inc, 2007.
  7. Azma, F. , and Mostafapour, M. , A. "Business intelligence as a key strategy for development Organizations", Procedia Technology, Vol. 1, (2012), pp: 102 – 106)
  8. Maria, F. , "Improving the utilization of external strategic information", Master Thesis, Tampere University of Technology (2005).
  9. Power, D. , and J. ''Understanding data-driven decision support systems'', Information Systems Management, Vol. 25, No. 2, (2008), pp: 149–154.
  10. Petrini, M. , and Pozzebon, M. "What role is business intelligence playing in developing countries? A picture of Brazilian companies", IGI Global (2008), pp: 237–257,
  11. Bose, R. "Advanced analytics: opportunities and challenges'', Industrial Management & Data Systems, Vol. 109, Issue (2), (2009), pp: 155–172.
  12. Rnjan, J. "Business justification with business intelligence", The Journal of Information and Knowledge Management Systems, Vol. 38, Issue (4), (2008), pp: 461– 475.
  13. Turban, E. , Sharda, R. , and Dursun, D. "Decision Support and Business Intelligence Systems", 9th Ed. , Prentice Hall, 2009.
  14. Cohen, C. "Business Intelligence: The Effectiveness of Strategic Intelligence and its Impact on the Performance of Organizations, John Wiley & Sons Inc, 2009.
  15. Li Niu, Jie Lu, and Zhang, "Cognition Driven Decision Support for Business Intelligence: Models, Techniques, systems and applications", Springer Verlag Beerlin Heidelberg, 2009.
  16. Grigori, D. , Casati, F. , and Castellanos, M. "Business Process Intelligence", Computers in Industry, Vol. 53, (2004), pp: 321–343).
  17. Azma, F. , and Ali, M. "Business intelligence as a key strategy for development organizations", Procedia Technology, Vol. 1, 2012, pp: 102 – 106)
  18. Vitt, E. , Luckevich, M. , and Misne, S. "Making better Business Intelligence Decision faster", O'Reilly media, Inc. , Apr 19, 2010.
  19. Ranjan, Jayanthi. "Business Intelligence: Concept, Component, Technique and Benifits", Journal of Theoretical and Applied Information Technology, 2009, pp: 60-70.
  20. Matei, G. "A collaborative approach of business intelligence systems", (2010). Journal of Applied Collaborative Systems, Vol. 2, No. 2, (2010), pp: 91-101.
  21. Olszak, C. M. , and Ziemba, E. "Business intelligence systems in the holistic infrastructure development supporting decision-making in organizations", Interdisciplinary Journal of Information, Knowledge and Management, Vol. 1, pp: 47- 58.
  22. Cody, F. , Kreulen, J. T. , and Spangler, W. S. "The integration of business intelligence and knowledge management", IBM Systems Journal, Vol. 41, No4, 2002, pp: 697-713.
  23. Shi, Z. , Wang, M. , Wu, W. , Xu, L. , and Zeng, L. "Techniques, process, and enterprise solutions of business intelligence", Systems, Man and Cybernetics. SMC '06. IEEE International Conference, (2006), pp: 4722-4726.
  24. Moss, L. , and Atre, S. "Business Intelligence Roadmap: The complete project lifecycle for Decision-Support Applications", Addison Wesley Information Technology Series, Reading, MA, 2003.
Index Terms

Computer Science
Information Sciences

Keywords

Business Intelligence Data Mining Data warehouse Decision Making