We apologize for a recent technical issue with our email system, which temporarily affected account activations. Accounts have now been activated. Authors may proceed with paper submissions. PhDFocusTM
CFP last date
20 November 2024
Call for Paper
December Edition
IJCA solicits high quality original research papers for the upcoming December edition of the journal. The last date of research paper submission is 20 November 2024

Submit your paper
Know more
Reseach Article

The Performance as an emergent property of the Integration of ERP Systems in Organizations: Empirical Evidence from Two Moroccan Industries

by Brahim Bighrissen, Elmahdi Ettamiri, Chihab Cherkaoui
International Journal of Computer Applications
Foundation of Computer Science (FCS), NY, USA
Volume 56 - Number 15
Year of Publication: 2012
Authors: Brahim Bighrissen, Elmahdi Ettamiri, Chihab Cherkaoui
10.5120/8970-3211

Brahim Bighrissen, Elmahdi Ettamiri, Chihab Cherkaoui . The Performance as an emergent property of the Integration of ERP Systems in Organizations: Empirical Evidence from Two Moroccan Industries. International Journal of Computer Applications. 56, 15 ( October 2012), 36-43. DOI=10.5120/8970-3211

@article{ 10.5120/8970-3211,
author = { Brahim Bighrissen, Elmahdi Ettamiri, Chihab Cherkaoui },
title = { The Performance as an emergent property of the Integration of ERP Systems in Organizations: Empirical Evidence from Two Moroccan Industries },
journal = { International Journal of Computer Applications },
issue_date = { October 2012 },
volume = { 56 },
number = { 15 },
month = { October },
year = { 2012 },
issn = { 0975-8887 },
pages = { 36-43 },
numpages = {9},
url = { https://ijcaonline.org/archives/volume56/number15/8970-3211/ },
doi = { 10.5120/8970-3211 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Journal Article
%1 2024-02-06T20:58:57.443630+05:30
%A Brahim Bighrissen
%A Elmahdi Ettamiri
%A Chihab Cherkaoui
%T The Performance as an emergent property of the Integration of ERP Systems in Organizations: Empirical Evidence from Two Moroccan Industries
%J International Journal of Computer Applications
%@ 0975-8887
%V 56
%N 15
%P 36-43
%D 2012
%I Foundation of Computer Science (FCS), NY, USA
Abstract

The interest in the impact of ERP system integration on business performance aroused a great debate which is not yet settled. Some studies emphasize a positive effect while others are based on the concept of Solow's productivity paradox and emphasize a negative effect of this investment on business performance. Our research attempts to position ourselves in this debate by enriching the literature review and empirically validating this link in the context of an emerging country which is Morocco. A qualitative research method based on a case study approach was chosen to study the ERP system impact on business performance of Two Moroccan Enterprise. The results suggest a enhancement in the three dimensions of performance in the both Moroccan Enterprises.

References
  1. Brasseur, C. 2005. Data Management : Qualité des données et compétitivité, Ed. Hermes Science Publications.
  2. Loshin, D. 2001. Enterprise Knowledge Management: the Data Quality Approach, Ed. Morgan Kaufmann Publishers.
  3. Shang, S. and Seddon, B. P. 2002. Assessing and managing the benefits of enterprise systems: the business manager's perspective. Information Systems Journal, vol. 12 no. 4, 271-299.
  4. Olson, D. L. 2004. Managerial Issues of Enterprise Resource Planning Systems, Ed. McGraw-Hill Irwin.
  5. Tadinen, H. 2005. Human resources management aspects of Enterprise Resource Planning (ERP) Systems Projects. Master's Thesis in Advanced Financial Information Systems, Swedish School of Economics and Business Administration.
  6. Dubarry , P. and Bauvais, V. 1999. Retours d'expérience ERP . CIGREF, (Sept. 1999). 7-26,
  7. Pérotin, P. 2002. Mise en place des PGI et intégration organisationnelle in Proc. 7éme colloque de l'AIM,.
  8. Chapman, C. and Chua, W. F. 2000. Information technology, organizational form, and accounting. in Proc. EIASM second conference on new directions in management accounting: Innovations in Practice and Research. 193-211.
  9. Laudon, K. and Laudon, J. 2006. Management des systèmes d'information, Ed. Pearson Education, 2006.
  10. Parr, A. and Shanks , G. 2000. A model for ERP project implementation. Journal of Information Technology, no. 15. 289-303. .
  11. Ross, J. W. 1999. Surprising Facts About Implementing ERP. IEEE IT Pro, (July –August. 1999) . 65-68.
  12. Poston, R. and Grabski, S. 2001. Financial impact of enterprise resource planning implementations. International Journal of Accounting Information Systems, vol. 2 no. 4. 271-94.
  13. SAP. 2010. Implementing Entreprise Ressource Planning : lessons learned from the front, A SAP white paper, Available: http://www. sap. com.
  14. Marmuse, C. 1997. Performance. in Encyclopédie de gestion, Ed. Paris : Economica,. 2194-2208.
  15. Grand Dictionnaire Terminologique. 2002. Available: http://www. granddictionnaire. com /
  16. Morin, E. , Savoie, A. and Beaudin, G. 1994. L'efficacité organisationnelle: théories, représentations et mesures, Ed. Montréal : Gaétan Morin,.
  17. Gauzente, C. 2000. Mesurer la performance des entreprises en l'absence d'indicateurs objectifs: quelle validité? Analyse de la pertinence de certains indicateurs. Finance Contrôle Stratégie, vol. 3 no. 2,. 145-165.
  18. Brynjolfsson E. 1993. The Productivity Paradox of Information Technology. Communications of the ACM, vol. 36, n. 2, p. 66-77.
  19. Markus M. L. and Soh C. 1993. Banking on Information Technology: Converting IT Spending into Firm Performance. Strategic Information Technology Management: Perspectives on Organizational Growth and Competitive Advantage,. 375-403.
  20. Becalli, E. 2007. Does IT investments improve bank performance? Evidence from Europe", Journal of banking and finance, Vol 31,. 2205-2230.
  21. Mooney , J. G. , Gurbaxani and V. , Kraemer, K. L. ,1996. A Process Oriented Framework for Assessing the Business Value of Information Technology", The DATA BASE for Advances in Information Technology, Vol. 27, No. 2,. 68-81.
  22. Powell C. T. and Dent-Micaleff , 1997. A. Information technology as competitive advantage: the role of human, business, and technology resources", Strategic Management Journal, 18, 5, 375-405.
  23. Bharadwaj A. , 2000. A resource-based perspective on information technology capability and firm performance: an empirical investigation", MIS Quarterly, 24, 1, 169-196.
  24. Debiens, J. 1988. Comment augmenter la productivité dans le secteur public. Revue de gestion, vol. 13 . 1. 63-67.
  25. Bachet, D. 1998. Quelle performance pour les entreprises et pour l'emploi?. Revue Economie et Politique, (Nov – Dec. 1998). 46-47,
  26. Marciniak, R. 1996. Management des projets informatiques : complexité et gestion des conflits. Système d'Information et Management, 1 . 1. 27-50. .
  27. Hunton, J. , Lippincott, B. and Reck, J. 2003. Enterprise resource planning (ERP) systems: Comparing firm performance of adopters and non-adopters. International Journal of Accounting Information Systems, . 4. 3, 165-184
  28. Reix, R. 1999. Système d'Information et Management des Organisations. Ed. Paris : Vuibert,.
  29. Gomez, M-L. , Frot, B. and Duwer, A. 2002. Quels effets organisationnels pour les ERP. in Proc. AIMS, , 1-24.
  30. Kalika, M. 1988. Structure de l'entreprise, réalité, déterminants et performance . Ed. Paris : Economica ,
  31. Chaabouni, J. 1992. le concept de performance dans les théories du management. in Proc. FSEG Sfax ,
  32. Spathis, C. and Constantinides, S. 2003. The usefull of ERP systems for effective management. Industrial Management & Data systems, vol. 103 no. 9,. 677-85.
  33. Scapens, R. and Jazayeri, M. 2003. ERP systems and management accounting change: opportunities or impacts? A research note. European Accounting Review, vol. 12 no. 1,. 201-233.
  34. De Rongé, Y. 2000. L'impact des ERP sur le contrôle de gestion : une première évaluation. FINECO, no. 10,. 45-64.
  35. Granlund, M. and Malmi T. 2000. The Liberations and Limitations of ERP-systems for Management Accounting, Preliminary Draft. in Proc. 23 rd EAA Conference. 29-31.
  36. Ansari, S. and Euske, K. J. 1995. Breaking Down the Barriers Between Financial and Managerial Accounting : A Comment on the Jenkins Committee Report. Accounting Horizons, vol. 9, no. 2,. 40-43.
  37. Dumoulin, R. , La Villarmois, O. and Tondeur, H. 2001 Centre de services partagés versus externalisation: Solution alternative ou situation intermédiaire, le cas de la fonction comptable et financière. in Proc. 22 ème congré de l'AFC,. 1-28.
  38. Fourati, F. 2006. Veille stratégique : de l'évaluation de l'utilisation des agents intelligents à la prise de décision. Thèse de doctorat, Université Paris Dauphine,.
  39. Held. D. 2000. Le pari de l'intelligence (Cahiers de l'ASO, J. Y. Mercier ),. 116-123, Available: http://www. stephanehaefliger. com/campus/biblio/004/hledc. pdf.
  40. Murphy , K. E. and Simon, S. J. 2002. Intangible benefits valuation in ERP projects. Information Systems Journal, no. 12,. 301-320. .
  41. Yin, R. 2003. Case study research: design and methods, Thousand Oaks: Sage Publications.
Index Terms

Computer Science
Information Sciences

Keywords

Enterprise Resource Planning (ERP) Information Technologies (IT) Business Performance Moroccan organization case study approach