International Journal of Computer Applications |
Foundation of Computer Science (FCS), NY, USA |
Volume 45 - Number 7 |
Year of Publication: 2012 |
Authors: Virallikattur S Dhenesh, Elena Sitnikova, Jill Slay |
10.5120/6789-9102 |
Virallikattur S Dhenesh, Elena Sitnikova, Jill Slay . An Integrated Tool-Support for Small Team Meetings: Lessons from Observations of Team Meetings in Organisations. International Journal of Computer Applications. 45, 7 ( May 2012), 1-7. DOI=10.5120/6789-9102
Teams collaborate in different contexts within organisations to share information with its members in achieving their targets. Collaborations with face-to-face meetings are prevalent despite the emergence of numerous tools to support distributed team collaborations. However, the nature of tool-support for team collaborations in the last decade was focused on supporting distributed and web-mediated meetings. Furthermore the tools were either not designed to support all the processes within team collaboration or not readily adopted by users. Literature on developing an integrated tool-support that includes all the potential processes within a meeting, and learning lessons whilst designing tools to improve the state of their adoption is largely unexplored. This paper reports on a qualitative study that observed twenty team meetings from five organisations in South Australia and analysed the data using a grounded theory approach to generate stories on team activities. The stories were used to develop a tool-kit framework and lessons on providing a tool support for team meetings.