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Reseach Article
Automatic Ticket Vending via Messaging Service (ATVMS)
| International Journal of Computer Applications |
| Foundation of Computer Science (FCS), NY, USA |
| Volume 42 - Number 17 |
| Year of Publication: 2012 |
| Authors: Kaushal Mahesh Ambani, Harshil Mayur Gandhi, Priyank Jayesh Shah |
10.5120/5786-7928
|
Kaushal Mahesh Ambani, Harshil Mayur Gandhi, Priyank Jayesh Shah . Automatic Ticket Vending via Messaging Service (ATVMS). International Journal of Computer Applications. 42, 17 ( March 2012), 25-29. DOI=10.5120/5786-7928
Abstract
The passenger flow in the western division of Mumbai Suburban Railway system is multiplying day by day. The existing ticketing system is causing a considerable increase in the travel time due to a major drawback- 'long queues', which absorbs a significant portion of the travelling time. On an average, a commuter spends around 15 minutes in the queue at the suburban booking office windows of Mumbai. In this study we aim to explain the use of mobile services by looking at an area where it has been quite successful; that is, mobile ticketing in public transportation. Firstly, this paper provides a brief glance at ATVMs (Automatic Ticket Vending Machines) and (CVM) Coupon Validating Machines; technologies which are already implemented in the Mumbai Suburban Railways, along with a statistical insight of its drawbacks. Later it provides an insight into our proposed technology ATVMS (Automatic Ticket Vending via Messaging Service) which uses SMS (Short Messaging Service) as a medium to issue tickets. We provide a comprehensive description of our proposed architecture models along with the possible hurdles in our endeavour, and also real time solutions to it. The scope of this paper is particularly for the 'Mumbai Suburban Railways' (MSR) where cost effectiveness is of paramount importance. The challenge was to design a system that would be least costly, as MSR is massively used by middle class people who cannot afford even the slightest of increase in the ticket price. Hence something beyond NFC (Near Field Communication) and Automated Fare Collection (AFC) system (through contactless smart card technology) was needed. The concept and implementation of ATVMS put forth by the authors is completely "new and original".
References
- "Mumbai Suburbun Railway", Wikipedia, available : http://en. wikipedia. org/wiki/Mumbai_Suburban_Railway
- Western Railway archives, available from: http://www. wr. indianrailways. gov. in/view_detail. jsp?lang=0&id=0,4,268&dcd=351&did=13087486985628AD8309F37A4A5595E3625AB2F628BB0. web103
- "Railways postpone phasing out of CVM", The Times of India, January 25 2012, available from: http://articles. timesofindia. indiatimes. com/2012-01-25/mumbai/30662362_1_atvms-coupon-validating-machines-cvms
- Government of India (Bharat Sarkar), Ministry of Railways(Rail Mantralaya),No. 2005/C&IS/Vending Machine/pt. I PPP, "Report of the subgroup appointed by the railway board to plan and execute the installation of ATVM,available: http://www. indianrailways. gov. in/railwayboard/uploads/directorate/cis/downloads/ATVM-Report. pdf
- "Wait at booking offices on CR line to get shorter", The Times of India, March 11 2012, available from: http://www. mumbaimirror. com/article/35/201202252012022415390329557cd689/New-ATVM%E2%80%99s-to-be-installed. html?pageno=2
- Niina Mallat, Matti Rossi, Virpi Kristiina Tuunainen, Anssi Öörni, "The Impact of Use Situation and Mobility on the Acceptance of Mobile Ticketing Services", Proceedings of the 39th Hawaii International Conference on System Sciences – 2006. Tavel, P. 2007 Modeling and Simulation Design. AK Peters Ltd.
- Antero Juntunen and Sakari Luukkainen, Virpi Kristiina Tuunainen," Deploying NFC Technology for Mobile Ticketing Services – Identification of Critical Business Model Issues", 2010 Ninth International Conference on Mobile Business / 2010 Ninth Global Mobility Roundtable.
- Stefano Levialdi Ghìron, Serena Sposato, Carlo Maria Medaglia, Alice Moroni, "NFC Ticketing: a Prototype and Usability test of an NFC-based Virtual Ticketing application", 2009 First International Workshop on Near Field Communication.
- Anckar, B. and D'Incau, D. , "Value creation in Mobile commerce: Findings from a consumer survey", JITTA Journal of Information Technology Theory and Application, 4, 1, 2002, 43-64.
- Kamalesh, V. N. ; Ravindra, V. ; Bomble, P. P. ; Pavan, M. ; Chandan, B. K. ; Srivatsa, S. K. ; "Virtual ticketing system", e-Education, Entertainment and e-Management (ICEEE),2011.
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