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Comparative Study on Change Management

by Tariq Rahim Soomro, Amanullah Bashir
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International Journal of Computer Applications
Foundation of Computer Science (FCS), NY, USA
Volume 39 - Number 1
Year of Publication: 2012
Authors: Tariq Rahim Soomro, Amanullah Bashir
10.5120/4786-7015

Tariq Rahim Soomro, Amanullah Bashir . Comparative Study on Change Management. International Journal of Computer Applications. 39, 1 ( February 2012), 32-36. DOI=10.5120/4786-7015

@article{ 10.5120/4786-7015,
author = { Tariq Rahim Soomro, Amanullah Bashir },
title = { Comparative Study on Change Management },
journal = { International Journal of Computer Applications },
issue_date = { February 2012 },
volume = { 39 },
number = { 1 },
month = { February },
year = { 2012 },
issn = { 0975-8887 },
pages = { 32-36 },
numpages = {9},
url = { https://ijcaonline.org/archives/volume39/number1/4786-7015/ },
doi = { 10.5120/4786-7015 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Journal Article
%1 2024-02-06T20:25:20.104122+05:30
%A Tariq Rahim Soomro
%A Amanullah Bashir
%T Comparative Study on Change Management
%J International Journal of Computer Applications
%@ 0975-8887
%V 39
%N 1
%P 32-36
%D 2012
%I Foundation of Computer Science (FCS), NY, USA
Abstract

Change is vital in all types of organizations. The main focus of change is to always improve the business; and it must be able to execute change with least cost and least risk of business disruption. The study mainly focuses on change management process of Information Technology Infrastructure Library (ITIL) as there are several tools from different vendors, which support ITIL. This study will explore the similarities and differences among the prominent tools and produce comparative study on change management.

References
  1. Technology Brief: Change Management, 2011, Change Management: A CA Service Management Process Map, http://www.ca.com/files/technologybriefs/change_mgmt_tb.pdf
  2. Rob Addy, 2007, Effective IT Service Management: To ITIL and Beyond, Springer, 1st Edition, ISBN-10: 3540731970, ISBN-13: 978-3540731979
  3. Soomro, T.R. and H.Y. Wahba, 2011, Role of Information technology infrastructure library in data warehouses. American Journal of Applied Science; 8:1384-1387, DOI: 10.3844/ajassp.2011.1384.1387, http://thescipub.com/abstract/10.3844/ajassp.2011.1384.1387
  4. EduTech Wiki, 2010, Change Management, http://edutechwiki.unige.ch/en/Change_management
  5. BMC Software Inc., 2011, About BMC Software, http://www.bmc.com/corporate?intcmp=foot_about
  6. CA Inc. 2011, What are 5 questions every customer asks about CA Services?, http://www.ca.com/us/~/media/CB2F1966A1204CEC825DB1CA22DDFB5F.ashx
  7. BMC Software Inc., 2011, BMC Software version 7.0
  8. Jacques Sauvé, Rodrigo Rebroucas, Antao Moura, Claudio Bartolini, Abdel Boulmakoul, David Trastour, 2006, Business-driven decision support for change management: planning and scheduling of changes, Hewlett-Packard Development Company, L.P., Approved for External Publication, https://www.hpl.hp.com/techreports/2006/HPL-2006-92.pdf
  9. BMC.com Solutions, 2011, IT Infrastructure Library (ITIL), http://www.bmc.com/solutions/esm-initiative/IT-Infrastructure-Library-ITIL.html?cmp=redirect_itil
  10. CA Technologies, 2011, ITIL – Community and Insights, http://www.ca.com/us/itil.aspx
Index Terms

Computer Science
Information Sciences

Keywords

Change Management BMC CA.

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