International Journal of Computer Applications |
Foundation of Computer Science (FCS), NY, USA |
Volume 186 - Number 49 |
Year of Publication: 2024 |
Authors: Tomaž Kokot, Matej Mertik |
10.5120/ijca2024924157 |
Tomaž Kokot, Matej Mertik . Measuring and Enhancing Productivity in ICT SMEs: Strategies for Remote Work Success. International Journal of Computer Applications. 186, 49 ( Nov 2024), 34-42. DOI=10.5120/ijca2024924157
Remote working has become a central part of modern working practices in various industries, including the information and communication technology (ICT) sector. In order to understand the impact of telecommuting on the productivity and satisfaction of employees in small and medium-sized enterprises (SMEs), a study based on Herzberg's two-factor theory of motivation was conducted. With the help of quantitative and qualitative methods, including surveys, factor analysis and focus groups, we verified the relevance of motivational factors and hygiene factors in the modern work environment. The results of the research showed that the balance between work and private life is a key motivational factor in telecommuting, which expands Herzberg's theory with new elements. In addition, high digital literacy, flexibility in choosing working hours and greater employee autonomy also proved to be important factors. The main contribution of the research lies in the extension of the application of Herzberg's theory to modern work environments and its implications for organizational practices in SME companies.