CFP last date
20 January 2025
Reseach Article

Measuring and Enhancing Productivity in ICT SMEs: Strategies for Remote Work Success

by Tomaž Kokot, Matej Mertik
International Journal of Computer Applications
Foundation of Computer Science (FCS), NY, USA
Volume 186 - Number 49
Year of Publication: 2024
Authors: Tomaž Kokot, Matej Mertik
10.5120/ijca2024924157

Tomaž Kokot, Matej Mertik . Measuring and Enhancing Productivity in ICT SMEs: Strategies for Remote Work Success. International Journal of Computer Applications. 186, 49 ( Nov 2024), 34-42. DOI=10.5120/ijca2024924157

@article{ 10.5120/ijca2024924157,
author = { Tomaž Kokot, Matej Mertik },
title = { Measuring and Enhancing Productivity in ICT SMEs: Strategies for Remote Work Success },
journal = { International Journal of Computer Applications },
issue_date = { Nov 2024 },
volume = { 186 },
number = { 49 },
month = { Nov },
year = { 2024 },
issn = { 0975-8887 },
pages = { 34-42 },
numpages = {9},
url = { https://ijcaonline.org/archives/volume186/number49/measuring-and-enhancing-productivity-in-ict-smes-strategies-for-remote-work-success/ },
doi = { 10.5120/ijca2024924157 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Journal Article
%1 2024-11-27T00:39:32.279863+05:30
%A Tomaž Kokot
%A Matej Mertik
%T Measuring and Enhancing Productivity in ICT SMEs: Strategies for Remote Work Success
%J International Journal of Computer Applications
%@ 0975-8887
%V 186
%N 49
%P 34-42
%D 2024
%I Foundation of Computer Science (FCS), NY, USA
Abstract

Remote working has become a central part of modern working practices in various industries, including the information and communication technology (ICT) sector. In order to understand the impact of telecommuting on the productivity and satisfaction of employees in small and medium-sized enterprises (SMEs), a study based on Herzberg's two-factor theory of motivation was conducted. With the help of quantitative and qualitative methods, including surveys, factor analysis and focus groups, we verified the relevance of motivational factors and hygiene factors in the modern work environment. The results of the research showed that the balance between work and private life is a key motivational factor in telecommuting, which expands Herzberg's theory with new elements. In addition, high digital literacy, flexibility in choosing working hours and greater employee autonomy also proved to be important factors. The main contribution of the research lies in the extension of the application of Herzberg's theory to modern work environments and its implications for organizational practices in SME companies.

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Index Terms

Computer Science
Information Sciences

Keywords

Productivity telecommuting motivational factors SME ICT Herzberg's theory work-life balance