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Barriers to the Implementation of Work from Home in the Indian BPO Sector

by Permindersingh Manjeetsingh Bandesha, Thaier Hamid, Anchal Garg
journal cover thumbnail

International Journal of Computer Applications
Foundation of Computer Science (FCS), NY, USA
Volume 185 - Number 6
Year of Publication: 2023
Authors: Permindersingh Manjeetsingh Bandesha, Thaier Hamid, Anchal Garg
10.5120/ijca2023922717

Permindersingh Manjeetsingh Bandesha, Thaier Hamid, Anchal Garg . Barriers to the Implementation of Work from Home in the Indian BPO Sector. International Journal of Computer Applications. 185, 6 ( May 2023), 35-38. DOI=10.5120/ijca2023922717

@article{ 10.5120/ijca2023922717,
author = { Permindersingh Manjeetsingh Bandesha, Thaier Hamid, Anchal Garg },
title = { Barriers to the Implementation of Work from Home in the Indian BPO Sector },
journal = { International Journal of Computer Applications },
issue_date = { May 2023 },
volume = { 185 },
number = { 6 },
month = { May },
year = { 2023 },
issn = { 0975-8887 },
pages = { 35-38 },
numpages = {9},
url = { https://ijcaonline.org/archives/volume185/number6/32709-2023922717/ },
doi = { 10.5120/ijca2023922717 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Journal Article
%1 2024-02-07T01:25:26.595700+05:30
%A Permindersingh Manjeetsingh Bandesha
%A Thaier Hamid
%A Anchal Garg
%T Barriers to the Implementation of Work from Home in the Indian BPO Sector
%J International Journal of Computer Applications
%@ 0975-8887
%V 185
%N 6
%P 35-38
%D 2023
%I Foundation of Computer Science (FCS), NY, USA
Abstract

The digitalization of workplaces has contributed to a load of new strategy models and management options in recent years. Even though India has seen a spectacular rate of ICT (Information and Communication Technologies) adaptation, impacting millions of lives in the process, working from home is a new concept in the Indian BPO sector, with incomplete academic and professional research on the topic. This study will discuss the extremely likely elements that are potential loopholes in a BPO company's decision to implement Work from Home and discusses the importance of management in maintaining security infrastructure and attempting to prevent the BPOs' database from becoming infiltrated and misappropriated used at any given time. Because it is critical that everyone in an organization works together and comprehends one another, the research is carried out to analyze and suggest modifications in the way data and formal communication should be communicated between the management and distant employees to encourage transparency and minimize misunderstanding in the organizational system, as well as to help in saving time and reduce the likelihood of compromise on accidental exposures and data security.

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Index Terms

Computer Science
Information Sciences

Keywords

Data Security Business Process Outsourcing (BPO) Work from Home (WFH) Working from Remote Locations Data Vulnerabilities.

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