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Risk Assessment Analysis of Digital Government Health Service using COBIT 5 Framework
| International Journal of Computer Applications |
| Foundation of Computer Science (FCS), NY, USA |
| Volume 185 - Number 50 |
| Year of Publication: 2023 |
| Authors: Rayyan Hartawan, Imam Riadi |
10.5120/ijca2023923311
|
Rayyan Hartawan, Imam Riadi . Risk Assessment Analysis of Digital Government Health Service using COBIT 5 Framework. International Journal of Computer Applications. 185, 50 ( Dec 2023), 35-43. DOI=10.5120/ijca2023923311
Abstract
The health Digital Government Service (DGS) aims to improve services at Health Center Kasihan II Bantul by reducing patient waiting times. However, there are risks such as errors when accessing pages due to non-optimal servers and non-integration of SIMPUS data into health DGS, which can affect data accuracy. This study aims to assess risk using the Capability Level calculation on the health Digital Government Service (DGS). This research analyzes and evaluates risk management in the health Digital Government Service (DGS) using the COBIT 5 Framework domain APO12 (Manage Risk). The main objective is to determine the capability level, current capability, expected capability, and gap, and provide relevant recommendations. Data was collected through observations, interviews, and self-assessment questionnaires to conduct Capability Level assessments. Based on the findings of the Capability Level calculation that has been carried out, the current capability is at level 4, while the expected capability is at level 5, so there is a gap of 1. Recommendations from this research, which can be reviewed to improve performance in better IT risk management at the Digital Government Service (DGS) health, according to the problems faced by the organization.
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