International Journal of Computer Applications |
Foundation of Computer Science (FCS), NY, USA |
Volume 185 - Number 44 |
Year of Publication: 2023 |
Authors: Ariny Widya Ningrum, RR. Hajar Puji Sejati |
10.5120/ijca2023923257 |
Ariny Widya Ningrum, RR. Hajar Puji Sejati . Revolutionizing Salon Services: A Comprehensive Study on the Development of a Salon Reservation Application. International Journal of Computer Applications. 185, 44 ( Nov 2023), 34-40. DOI=10.5120/ijca2023923257
Technological advances have affected all aspects of life, including in the field of beauty salons. To overcome the challenges in the management of beauty salons, the use of mobile-based applications became a faster and more accurate solution. In this context, the study aims to design and develop a mobile-based beauty salon reservation application by obtaining data from the Glamour Salon. The research background illustrates the importance of the use of technology in improving efficiency and coordination in the beauty salon service process. Manual booking via WhatsApp chat or coming directly to the salon as well as recording customer data in writing became a barrier to customer experience. Therefore, the study focused on designing a mobile-based Beauty Salon Reservation app that allows customers to make hair care reservations without long waiting, while helping managers in organizing customer schedules and data more efficiently. Using software development methods, the research aims to provide effective solutions and improve customer experience as well as efficiency in the management of beauty salons. This research will positively contribute to meeting the needs of the growing beauty salon industry by leveraging mobile application technology.