International Journal of Computer Applications |
Foundation of Computer Science (FCS), NY, USA |
Volume 184 - Number 26 |
Year of Publication: 2022 |
Authors: Wendi Ari Wilianto, Imam Riadi |
10.5120/ijca2022922324 |
Wendi Ari Wilianto, Imam Riadi . Analysis of Risk Assessment on Fundraising Services using COBIT 5 Framework. International Journal of Computer Applications. 184, 26 ( Aug 2022), 35-44. DOI=10.5120/ijca2022922324
A fundraisingservice is a public service that can make it easier for the community to channel their funds to an organization andthen the funds will be channeled or utilized for the benefit of the community. In carrying out its business processes, fundraising services have implemented information system technology to support the best service, but in its application, there are still some risks that can interfere with services to donors and can have an impact on the level of service provided by the organization to the community. Researchers conduct further risk assessment analysis to measure the extent to which risk management has been implemented by the institution using the COBIT 5 framework.This study aims to determine the capability level value and the expected value, calculate the gap value and provide recommendations in accordance with domains APO12 (Manage Risk) and EDM03 (Ensure Risk Optimisation). The process of collecting data in this study was in the form of observation, interviews, and questionnaires. Based on the calculations that have been made, the capability level generated in the APO12 domain is 2.31 which is at level 2, and in the EDM03 domain, the capability level value is 2.24 which is at level 2. The result of calculating the Gap value in the APO12 domain is 1 and in the EDM03 domain the calculation result of the Gap value is 1, it is necessary to have recommendations that are tailored to the company's goals to meet the target of achieving the capability expected.