CFP last date
20 January 2025
Call for Paper
February Edition
IJCA solicits high quality original research papers for the upcoming February edition of the journal. The last date of research paper submission is 20 January 2025

Submit your paper
Know more
The week's pick
Responsive image
SFLA-Based Line Balancing and Task Optimization in Master-Slave Controlled Hanger Transportation Systems for Garment Production

Duc Hoang Nguyen
Random Articles
Reseach Article

ERP Critical Success Factors: Software system Engineering Perspective

by Nafisa Osman, Abd-El-kader Sahraoui
journal cover thumbnail

International Journal of Computer Applications
Foundation of Computer Science (FCS), NY, USA
Volume 182 - Number 42
Year of Publication: 2019
Authors: Nafisa Osman, Abd-El-kader Sahraoui
10.5120/ijca2019918501

Nafisa Osman, Abd-El-kader Sahraoui . ERP Critical Success Factors: Software system Engineering Perspective. International Journal of Computer Applications. 182, 42 ( Feb 2019), 35-42. DOI=10.5120/ijca2019918501

@article{ 10.5120/ijca2019918501,
author = { Nafisa Osman, Abd-El-kader Sahraoui },
title = { ERP Critical Success Factors: Software system Engineering Perspective },
journal = { International Journal of Computer Applications },
issue_date = { Feb 2019 },
volume = { 182 },
number = { 42 },
month = { Feb },
year = { 2019 },
issn = { 0975-8887 },
pages = { 35-42 },
numpages = {9},
url = { https://ijcaonline.org/archives/volume182/number42/30374-2019918501/ },
doi = { 10.5120/ijca2019918501 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Journal Article
%1 2024-02-07T01:14:03.936789+05:30
%A Nafisa Osman
%A Abd-El-kader Sahraoui
%T ERP Critical Success Factors: Software system Engineering Perspective
%J International Journal of Computer Applications
%@ 0975-8887
%V 182
%N 42
%P 35-42
%D 2019
%I Foundation of Computer Science (FCS), NY, USA
Abstract

Past research has identified critical success factors to the successful implementation of ERP system. This paper reviews critical success factors of ERP which defined through application of literature review on critical success factors (CSFs) approach and CSFs of requirement engineering. ithas been analyzed CSFs from requirement engineering perspective; the findings show that CSFs of ERP are associated to requirement engineering activities

References
  1. C. V Bullen and J. F. Rockart, “A primer on critical success factors,” 1981.
  2. J. Ram, D. Corkindale, and M.-L. Wu, “Implementation critical success factors (CSFs) for ERP: Do they contribute to implementation success and post-implementation performance?,” Int. J. Prod. Econ., vol. 144, no. 1, pp. 157–174, 2013.
  3. M. M. Ahmad and R. P. Cuenca, “Critical success factors for ERP implementation in SMEs,” Robot. Comput. Integr. Manuf., vol. 29, no. 3, pp. 104–111, 2013.
  4. L. Shaul and D. Tauber, “Critical success factors in enterprise resource planning systems: Review of the last decade,” ACM Comput. Surv., vol. 45, no. 4, p. 55, 2013.
  5. A. Amid, M. Moalagh, and A. Z. Ravasan, “Identification and classification of ERP critical failure factors in Iranian industries,” Inf. Syst., vol. 37, no. 3, pp. 227–237, 2012.
  6. M. R. Osman, R. M. Yusuff, S. H. Tang, and S. M. Jafari, “ERP systems implementation in Malaysia: the importance of critical success factors,” 2006.
  7. C. Doom, K. Milis, S. Poelmans, and E. Bloemen, “Critical success factors for ERP implementations in Belgian SMEs,” J. Enterp. Inf. Manag., vol. 23, no. 3, pp. 378–406, 2010.
  8. A. Tarhini, H. Ammar, T. Tarhini, and others, “Analysis of the critical success factors for enterprise resource planning implementation from stakeholders� perspective: A systematic review,” Int. Bus. Res., vol. 8, no. 4, p. 25, 2015.
  9. M. Kauppinen, M. Vartiainen, J. Kontio, S. Kujala, and R. Sulonen, “Implementing requirements engineering processes throughout organizations: success factors and challenges,” Inf. Softw. Technol., vol. 46, no. 14, pp. 937–953, 2004.
  10. M. Niazi and S. Shastry, “Critical success factors for the improvement of requirements engineering process,” in Verified OK, 2003.
  11. T. M. Somers and K. G. Nelson, “A taxonomy of players and activities across the ERP project life cycle,” Inf. Manag., vol. 41, no. 3, pp. 257–278, 2004.
  12. T. M. Somers and K. Nelson, “The impact of critical success factors across the stages of enterprise resource planning implementations,” in System Sciences, 2001. Proceedings of the 34th Annual Hawaii International Conference on, 2001, p. 10--pp.
  13. V. B. Gargeya and C. Brady, “Success and failure factors of adopting SAP in ERP system implementation,” Bus. Process Manag. J., vol. 11, no. 5, pp. 501–516, 2005.
  14. T. H. Davenport, “Putting the enterprise into the enterprise system,” Harv. Bus. Rev., vol. 76, no. 4, 1998.
  15. M. Sumner, “Critical success factors in enterprise wide information management systems projects,” in Proceedings of the 1999 ACM SIGCPR conference on Computer personnel research, 1999, pp. 297–303.
  16. S. Buckhout, E. Frey, and J. Nemec, “Making ERP succeed: turning fear into promise,” Strateg. Bus., pp. 60–73, 1999.
  17. P. Bingi, M. K. Sharma, and J. K. Godla, “Critical issues affecting an ERP implementation,” IS Manag., vol. 16, no. 3, pp. 7–14, 1999.
  18. O. Françoise, M. Bourgault, and R. Pellerin, “ERP implementation through critical success factors’ management,” Bus. Process Manag. J., vol. 15, no. 3, pp. 371–394, 2009.
  19. S. Finney and M. Corbett, “ERP implementation: a compilation and analysis of critical success factors,” Bus. Process Manag. J., vol. 13, no. 3, pp. 329–347, 2007.
  20. F. F.-H. Nah, K. M. Zuckweiler, and J. Lee-Shang Lau, “ERP implementation: chief information officers’ perceptions of critical success factors,” Int. J. Hum. Comput. Interact., vol. 16, no. 1, pp. 5–22, 2003.
  21. U. Remus, “Critical success factors for implementing enterprise portals: A comparison with ERP implementations,” Bus. Process Manag. J., vol. 13, no. 4, pp. 538–552, 2007.
  22. F. Fui-Hoon Nah, J. Lee-Shang Lau, and J. Kuang, “Critical factors for successful implementation of enterprise systems,” Bus. Process Manag. J., vol. 7, no. 3, pp. 285–296, 2001.
  23. H. Seng Woo, “Critical success factors for implementing ERP: the case of a Chinese electronics manufacturer,” J. Manuf. Technol. Manag., vol. 18, no. 4, pp. 431–442, 2007.
  24. J. Yingjie, “Critical success factors in ERP implementation in Finland,” Swedish Sch. Econ. Bus. Adm., vol. 71, 2005.
  25. E. J. Umble, R. R. Haft, and M. M. Umble, “Enterprise resource planning: Implementation procedures and critical success factors,” Eur. J. Oper. Res., vol. 146, no. 2, pp. 241–257, 2003.
  26. J. G. Rosario, “On the leading edge: critical success factors in ERP implementation projects,” Bus. World, vol. 17, no. May, pp. 15–29, 2000.
  27. C. P. Holland and B. Light, “A critical success factors model for ERP implementation,” IEEE Softw., no. 3, pp. 30–36, 1999.
  28. T. R. Bhatti and others, “Critical success factors for the implementation of enterprise resource planning (ERP): empirical validation,” in the second international conference on innovation in information technology, 2005, vol. 110.
  29. D. Aloini, R. Dulmin, and V. Mininno, “Risk management in ERP project introduction: Review of the literature,” Inf. Manag., vol. 44, no. 6, pp. 547–567, 2007.
  30. C. C. Chen, C. C. H. Law, and S. C. Yang, “Managing ERP implementation failure: a project management perspective,” IEEE Trans. Eng. Manag., vol. 56, no. 1, pp. 157–170, 2009.
  31. S. Maguire, U. Ojiako, and A. Said, “ERP implementation in Omantel: a case study,” Ind. Manag. Data Syst., vol. 110, no. 1, pp. 78–92, 2010.
  32. E. W. T. Ngai, C. C. H. Law, and F. K. T. Wat, “Examining the critical success factors in the adoption of enterprise resource planning,” Comput. Ind., vol. 59, no. 6, pp. 548–564, 2008.
  33. L. F. Motiwalla and J. Thompson, Enterprise systems for management. Pearson Boston, MA, 2012.
  34. P. Mandal and A. Gunasekaran, “Issues in implementing ERP: A case study,” Eur. J. Oper. Res., vol. 146, no. 2, pp. 274–283, 2003.
  35. J. E. Scott and I. Vessey, “Implementing enterprise resource planning systems: the role of learning from failure,” Inf. Syst. Front., vol. 2, no. 2, pp. 213–232, 2000.
  36. S. Saini, S. Nigam, and S. C. Misra, “Identifying success factors for implementation of ERP at Indian SMEs: a comparative study with Indian large organizations and the global trend,” J. Model. Manag., vol. 8, no. 1, pp. 103–122, 2013.
  37. S.-M. Huang, I.-C. Chang, S.-H. Li, and M.-T. Lin, “Assessing risk in ERP projects: identify and prioritize the factors,” Ind. Manag. data Syst., vol. 104, no. 8, pp. 681–688, 2004.
  38. S. Dezdar and S. Ainin, “The influence of organizational factors on successful ERP implementation,” Manag. Decis., vol. 49, no. 6, pp. 911–926, 2011.
  39. M. Tarafdar and R. K. Roy, “Analyzing the adoption of enterprise resource planning systems in Indian organizations: a process framework,” J. Glob. Inf. Technol. Manag., vol. 6, no. 1, pp. 21–51, 2003.
  40. A. M. Aladwani, “Change management strategies for successful ERP implementation,” Bus. Process Manag. J., vol. 7, no. 3, pp. 266–275, 2001.
  41. K. H. Rose, “A Guide to the Project Management Body of Knowledge (PMBOK®Guide)�Fifth Edition,” Proj. Manag. J., vol. 44, no. 3, pp. e1--e1, 2013.
  42. J. Moustafaev, Project scope management: A practical guide to requirements for engineering, product, construction, IT and enterprise projects. Auerbach Publications, 2014.
  43. P. N. Otto and A. I. Antón, “Addressing legal requirements in requirements engineering,” in Requirements Engineering Conference, 2007. RE’07. 15th IEEE International, 2007, pp. 5–14.
  44. A. Ullah and R. Lai, “Modeling business goal for business/it alignment using requirements engineering,” J. Comput. Inf. Syst., vol. 51, no. 3, pp. 21–28, 2011.
  45. J. Dick, E. Hull, and K. Jackson, Requirements engineering. Springer, 2017.
  46. A. Haron and S. Sahibuddin, “The roles of an actor in requirement engineering (RE) process,” in Computer Science and Information Technology (ICCSIT), 2010 3rd IEEE International Conference on, 2010, vol. 1, pp. 436–440.
  47. J. Elliott and P. Raynor-Smith, “Achieving customer satisfaction through requirements understanding,” in European Workshop on Software Process Technology, 2000, pp. 203–219.
  48. P. Hsia, D. Kung, and C. Sell, “Software requirements and acceptance testing,” Ann. Softw. Eng., vol. 3, no. 1, pp. 291–317, 1997.
  49. J. Coughlan and R. D. Macredie, “Effective communication in requirements elicitation: a comparison of methodologies,” Requir. Eng., vol. 7, no. 2, pp. 47–60, 2002.
  50. S. Jan and M. N. Majeed, “Role of Requirement Management as a CMMI Process Area in Requirement Engineering,” Int. J. Comput. Appl., vol. 51, no. 19, 2012.
Index Terms

Computer Science
Information Sciences

Keywords

ERP software engineering requirements engineering project management

Powered by PhDFocusTM