CFP last date
20 December 2024
Call for Paper
January Edition
IJCA solicits high quality original research papers for the upcoming January edition of the journal. The last date of research paper submission is 20 December 2024

Submit your paper
Know more
The week's pick
Responsive image
Improved Shuffled Frog Leaping Algorithm with Self-Adaptive Shuffling for Fuzzy Logic PD+G Controller Optimization in Robotic Manipulators

Duc Hoang Nguyen
Random Articles
Reseach Article

Modeling the Effects of Intellectual Capital on Decision Making - A Study of Interaction Moderation with Knowledge Management Process

by Rama Bhardwaj, Hardeep Singh
journal cover thumbnail

International Journal of Computer Applications
Foundation of Computer Science (FCS), NY, USA
Volume 180 - Number 35
Year of Publication: 2018
Authors: Rama Bhardwaj, Hardeep Singh
10.5120/ijca2018916885

Rama Bhardwaj, Hardeep Singh . Modeling the Effects of Intellectual Capital on Decision Making - A Study of Interaction Moderation with Knowledge Management Process. International Journal of Computer Applications. 180, 35 ( Apr 2018), 37-50. DOI=10.5120/ijca2018916885

@article{ 10.5120/ijca2018916885,
author = { Rama Bhardwaj, Hardeep Singh },
title = { Modeling the Effects of Intellectual Capital on Decision Making - A Study of Interaction Moderation with Knowledge Management Process },
journal = { International Journal of Computer Applications },
issue_date = { Apr 2018 },
volume = { 180 },
number = { 35 },
month = { Apr },
year = { 2018 },
issn = { 0975-8887 },
pages = { 37-50 },
numpages = {9},
url = { https://ijcaonline.org/archives/volume180/number35/29291-2018916885/ },
doi = { 10.5120/ijca2018916885 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Journal Article
%1 2024-02-07T01:02:44.639460+05:30
%A Rama Bhardwaj
%A Hardeep Singh
%T Modeling the Effects of Intellectual Capital on Decision Making - A Study of Interaction Moderation with Knowledge Management Process
%J International Journal of Computer Applications
%@ 0975-8887
%V 180
%N 35
%P 37-50
%D 2018
%I Foundation of Computer Science (FCS), NY, USA
Abstract

Knowledge management provides a budding class to decision making that itself rest on the bench of intellectual capital. However, the present study attempts to extract the relationship between intellectual capital and decision making in e-governance systems in Indian public sector. The study identified the moderating effect of knowledge management process on the relationship between intellectual capital and decision making. However, it showed that all what is required is an ideal combination of human, structural or relational capital with that of the various stages of knowledge management process for an effective decision-making. Consequently, the findings of the present study have practical contributions to the government organizations that may serve as a reference for government organization in the implementation of effective KM system for the decision-making in their work culture.

References
  1. Ahmadi, A.A., Ahmadi, F. and Shakeri, S. 2013. The survey of relationship between Intellectual capital (IC) and Organizational performance (OP) within the National Iranian South Oil Company. European journal of Business Management, 1(1), 12-28
  2. Asoh, D., Belardo, S., and Neilson, R. 2002.Knowledge management: issues, challenges and opportunities for governments in the new economy. In System Sciences, 2002. Proceedings of the 35th Annual Hawaii International Conference IEEE, 1745-1754.
  3. Andreas Schroeder David Pauleen Sid Huff. 2012. KM governance: the mechanisms for guiding and controlling KM programs. Journal of Knowledge Management. 16(1), 3 – 21
  4. Bontis , N.and Cabrita , M.R. 2008. Intellectual Capital &Business Performance InThe Portuguese Banking Industry, Int. J. Technology Management, 43, 212-228.
  5. Bontis, N. 2001. Assessing knowledge assets: a review of the models used to measure intellectual capital. International Journal of Management Reviews, 3, 41-61.
  6. Bontis, N. 2002a. Intellectual capital: an exploratory study that develops measures and models. In C.W. Choo, N. Bontis (Eds.). The Strategic Management of IntellectualCapital and Organizational Knowledge. NY: Oxford University Press.
  7. Bontis, N. 2002b. Managing organizational knowledge by diagnosing intellectual capital: framing and advancing the state of the field. In C.W. Choo, N. Bontis (Eds.).The Strategic Management of Intellectual Capital and Organizational Knowledge.NY: Oxford University Press
  8. Boulesnane, S. and Bouzidi, L., 2013. The mediating role of information technology in the decision-making context. Journal of Enterprise Information Management, 26(4),.387-399. 61-iinov-dm-km
  9. Bolloju, N., Khalifa, M. and Turban, E., 2002. Integrating knowledge management into enterprise environments for the next generation decision support. Decision Support Systems, 33(2), pp.163-176.
  10. Cahyaningsih, E., Sensuse, D. I., & Sari, W. P. 2015, November. Critical success factor of knowledge management implementation in government human capital management: A mixed method. In Information Technology Systems and Innovation (ICITSI), 2015 International Conference on (1-6). IEEE.
  11. Casalo, L.V., Flavian,C. and Guinaliu, M. 2008. ‘The role of satisfaction and website usability in developing customer loyalty and positive word of mouth in the e-banking services’, The International Journal of Bank Marketing, 26(6). 399-417.
  12. Castellanos, O. F., & Torres, L. M. 2010, July. Technology intelligence: Methods and capabilities for generation of knowledge and decision making. In Technology Management for Global Economic Growth (PICMET), 2010 Proceedings of PICMET'10: (1-9). IEEE.
  13. Darroch,J. 2005. Knowledge management, innovation and firm performance. Journal of Knowledge Management, 9(3), 101-115.
  14. Devendra D. Potnis, 2010. Measuring e-Governance as an innovation in the public sector. Government Information Quarterly, 27, 41--48.
  15. Donate, M. J., & de Pablo, J. D. S. 2015. The role of knowledge-oriented leadership in knowledge management practices and innovation. Journal of Business Research, 68(2), 360-370.
  16. Fidel, P., Schlesinger, W., & Cervera, A. 2015. Collaborating to innovate: Effects on customer knowledge management and performance. Journal of Business Research, 68(7), 1426-1428.
  17. Fadlelmula, F. K. 2011. Assessing Power of Structural Equation Modeling Studies: A Meta-Analysis’, Education Research Journal, 1(3), 37-42.
  18. Gholami, M. H., Asli, M. N., Nazari-Shirkouhi, S., & Noruzy, A. 2013. Investigating the influence of knowledge management practices on organizational performance: an empirical study. Acta Polytechnica Hungarica, 10(2), 205-216.
  19. Gold, A. H., Malhotra, A. and Segars, A. (2001) ‘Knowledge management: An organizational capabilities perspective’, Journal of Management Information Systems, 18(1), 185-241.
  20. Gloet, M., & Samson, D. 2013, January. Knowledge management to support systematic innovation capability. In System Sciences (HICSS), 2013 46th Hawaii International Conference on (3685-3694). IEEE.
  21. Helen Sinclair Emma E.H. Doyle David M. Johnston Douglas Paton. 2012.Decision-making training in local government emergency management", International Journal of Emergency Services, 1(2).
  22. Hoyle, R.H. 1995. Structural Equation Modeling: Concepts, Issues, and Application, Sage Publications.
  23. Hung. 2010. Knowledge as a facilitator for enhancing innovation performance through total quality management, Total Quality Management, 21(4), 425–438.
  24. Hsu, I. and Sabherwal, R., 2012. Relationship between intellectual capital and knowledge management: an empirical investigation. Decision Sciences, 43(3), 489-524.
  25. Iman Salemi and Lange Roodi. 2014. The effect of the knowledge management and intellectual capital on organizational performance in state banks of Rasht. Indian Journal of Fundamental and Applied Life Sciences, 4(S1), 1393-1404.
  26. Jafari, S. M., & Ramalingam, M. S. T. 2014, June. The effect of knowledge management practices on employees’ innovative performance. In Proceedings of the 2nd International Conference on Innovation and Entrepreneurship: ICIE 2014 (112). Academic Conferences Limited.
  27. Jane McKenzie, Christine van, Winkelen Sindy Grewal,.2011.Developing organisational decision-making capability: a knowledge manager's guide", Journal of Knowledge Management, 15(3), 403 – 421
  28. Kamran, M. R., & Sabir, F. 2012. Knowledge management a gate way to analyze effective organizational performance. Far East Journal of Marketing and Management, 2(5), 53-68.
  29. Lakshman, C., 2014. Leveraging human capital through performance management process: the role of leadership in the USA, France and India. The International Journal of Human Resource Management, 25(10), 1351-1372.
  30. Laith Ali Al-Hakim & Shahizan Hassan .2016.Core requirements of knowledge management implementation, innovation and organizational performance, Journal of Business Economics and Management, 17:1, 109-124,
  31. Liao, S. and Wu, C. 2010. System perspective of knowledge management, organizational learning, and organizational innovation. Expert Systems with Applications, 37,1096-1103.
  32. Ling, Y.H., 2013. The influence of intellectual capital on organizational performance—Knowledge management as moderator. Asia Pacific Journal of Management, 30(3), 937-964.
  33. M. Subramaniam and M. A. Youndt, 2005.The influence of intellectual capital on the types of innovative capabilities,” Acad. Manage. J., 48, (3) 450–463.
  34. M. A. Youndt, M. Subramaniam, and S. A. Snell. 2004. Intellectual capital profiles: An examination of investments and returns,” J. Manage. Stud., 41(2), 335–361.
  35. Malhotra, N.K. and Dash, S. 2010. Marketing Research: An Applied Orientation, Pearson Education India, Edition 6th.
  36. Manlio Del Giudice Maria Rosaria Della Peruta. 2016.The impact of IT-based knowledge management systems on internal venturing and innovation: a structural equation modeling approach to corporate performance", Journal of Knowledge Management, 20(3), 484 - 498
  37. Michal Goldberg Edna Pasher Maya Levin-Sagi. .2006.Citizen participation in decision-making processes: knowledge sharing in knowledge cities", Journal of Knowledge Management, 10 (5), 92 – 98
  38. Misra, D. C. 2007, January. Ten guiding principles for knowledge management in e-government in developing countries. In first international conference on knowledge management for productivity and competitiveness.
  39. Mohammed, W., & Jalal, A. 2011. The influence of knowledge management system (KMS) on enhancing decision making process (DMP). International Journal of Business and Management, 6(8), 216-229
  40. Nazir, T., & Shah, S. F. H.2014. Mediating effect of knowledge sharing between participative decision making, transformational leadership and organization performance. Journal of Management Info, 1(1), 1-12.
  41. Nowacki, R., & Bachnik, K..2016. Innovations within knowledge management. Journal of Business Research, 69(5), 1577-1581.
  42. Otto, W. F. 2006. Making Decisions Using Knowledge Management. Presented at the North East National Collegiate Honors Council Conference, in Pittsburgh, Pa, April 6-9, 2006 http://www.neumann.edu/about/publications/NeumannBusinessReview/journal/review_2007/knowledge_mgt.pdf
  43. Ozlen, K., Handzic, M., & Durmic, N. 2014. Empirical Study of KMS Impact on Decision Support. Eurasian Journal of Business and Economics, 7(13), 133-144.
  44. Peter Meso Marvin D. Troutt Justyna Rudnicka, 2002.A review of naturalistic decision making research with some implications for knowledge management. Journal of Knowledge Management, 6(1), 63 – 73
  45. Paprika, Z.Z., 2000. Knowledge management support in decision making. In IFIP WG 8.3 International Conference on Decision Support Systems, Stockholm, Sweden.
  46. Rolland Nicolas, 2004. Knowledge management impacts on decision making process. Journal of Knowledge Management, 8(1), 20-31 http://dx.doi.org/10.1108/13673270410523880
  47. Reed, K. K., Lubatkin, M., & Srinivasan, N. 2006. Proposing and testing an intellectual capital-based view of the firm. Journal of Management Studies, 43(4): 867–893.
  48. Riaz, M. N., & Khalili, M. T. 2014. Transformational, transactional leadership and rational decision making in services providing organizations: Moderating role of knowledge management processes. Pakistan journal of commerce and social sciences, 8(2), 355-364.
  49. Sarantis, D., Charalabidis, Y. and Askounis, D. 2010, January. A goal oriented and knowledge based e-government project management platform. In IEEE. 43rd Hawaii International Conference on System Sciences (HICSS), 1-13.
  50. Sharabati, A. A. A., Naji Jawad, S., & Bontis, N. .2010. Intellectual capital and business performance in the pharmaceutical sector of Jordan. Management decision, 48(1), 105-131.
  51. Subramaniam, M., & Youndt, M. A. 2005. The influence of intellectual capital on the types of innovative capabilities. Academy of Management Journal, 48(3): 450–463.
  52. Ubogu, F.U., 2011. Knowledge Management for Decision Making: Tools, Institutions and Paradigms. In Proceedings of Second Meeting of Committee on Development Information (COMI).
  53. Wadhwa, S., & Saxena, A. 2007. Decision knowledge sharing: flexible supply chains in KM context. Production Planning & Control, 18(5), 436-452.
  54. Wiig, K. M. 1997. Integrating intellectual capital and knowledge management. Long range planning, 30(3), 399-405.
  55. Seleim, A.A. and Khalil, O.E., 2011. Understanding the knowledge management-intellectual capital relationship: a two-way analysis. Journal of Intellectual Capital, 12(4), pp.586-614.
  56. Ozlen, K., Handzic, M., & Durmic, N. 2014. Empirical Study of KMS Impact on Decision Support. Eurasian Journal of Business and Economics, 7(13), 133-144.
  57. Goldberg, M., Pasher, E. and Levin-Sagi, M., 2006. Citizen participation in decision-making processes: knowledge sharing in knowledge cities. Journal of Knowledge Management, 10(5), pp.92-98.
Index Terms

Computer Science
Information Sciences

Keywords

Knowledge Management Decision Making Intellectual Capita Moderation Effect Human Capital Structural Capital

Powered by PhDFocusTM