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Ontology based Chatbot (For E-commerce Website)

by Anusha Vegesna, Pranjal Jain, Dhruv Porwal
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International Journal of Computer Applications
Foundation of Computer Science (FCS), NY, USA
Volume 179 - Number 14
Year of Publication: 2018
Authors: Anusha Vegesna, Pranjal Jain, Dhruv Porwal
10.5120/ijca2018916215

Anusha Vegesna, Pranjal Jain, Dhruv Porwal . Ontology based Chatbot (For E-commerce Website). International Journal of Computer Applications. 179, 14 ( Jan 2018), 51-55. DOI=10.5120/ijca2018916215

@article{ 10.5120/ijca2018916215,
author = { Anusha Vegesna, Pranjal Jain, Dhruv Porwal },
title = { Ontology based Chatbot (For E-commerce Website) },
journal = { International Journal of Computer Applications },
issue_date = { Jan 2018 },
volume = { 179 },
number = { 14 },
month = { Jan },
year = { 2018 },
issn = { 0975-8887 },
pages = { 51-55 },
numpages = {9},
url = { https://ijcaonline.org/archives/volume179/number14/28872-2018916215/ },
doi = { 10.5120/ijca2018916215 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Journal Article
%1 2024-02-07T00:55:23.537151+05:30
%A Anusha Vegesna
%A Pranjal Jain
%A Dhruv Porwal
%T Ontology based Chatbot (For E-commerce Website)
%J International Journal of Computer Applications
%@ 0975-8887
%V 179
%N 14
%P 51-55
%D 2018
%I Foundation of Computer Science (FCS), NY, USA
Abstract

A working model of Ontology based chatbot is proposed that handles queries from users for an E-commerce website. It is mainly concerned with providing user the total control over the search result on the website. This chatbot helps the user by mapping relationships of the various entities required by the user, thus providing detailed and accurate information there by overcoming the drawbacks of traditional chatbots. The Ontology template is developed using Protégé which stores the knowledge acquired from the website APIs while the dialog manager is handled using Wit.ai. The integration of the dialog manager and the ontology template is managed through Python. The related response to the query will be formatted and returned to the user on the dialog manager.

References
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Index Terms

Computer Science
Information Sciences

Keywords

Ontology chatbot e-commerce electronics ontology

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