CFP last date
20 January 2025
Reseach Article

Towards Exploring Metrics for Assessing Positive User Experience in Health Care Industry of Developing Economies

by Bhoomica Aggarwal, Remica Aggarwal, Lakshay Aggarwal
International Journal of Computer Applications
Foundation of Computer Science (FCS), NY, USA
Volume 178 - Number 23
Year of Publication: 2019
Authors: Bhoomica Aggarwal, Remica Aggarwal, Lakshay Aggarwal
10.5120/ijca2019919055

Bhoomica Aggarwal, Remica Aggarwal, Lakshay Aggarwal . Towards Exploring Metrics for Assessing Positive User Experience in Health Care Industry of Developing Economies. International Journal of Computer Applications. 178, 23 ( Jun 2019), 11-14. DOI=10.5120/ijca2019919055

@article{ 10.5120/ijca2019919055,
author = { Bhoomica Aggarwal, Remica Aggarwal, Lakshay Aggarwal },
title = { Towards Exploring Metrics for Assessing Positive User Experience in Health Care Industry of Developing Economies },
journal = { International Journal of Computer Applications },
issue_date = { Jun 2019 },
volume = { 178 },
number = { 23 },
month = { Jun },
year = { 2019 },
issn = { 0975-8887 },
pages = { 11-14 },
numpages = {9},
url = { https://ijcaonline.org/archives/volume178/number23/30673-2019919055/ },
doi = { 10.5120/ijca2019919055 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Journal Article
%1 2024-02-07T00:51:12.412103+05:30
%A Bhoomica Aggarwal
%A Remica Aggarwal
%A Lakshay Aggarwal
%T Towards Exploring Metrics for Assessing Positive User Experience in Health Care Industry of Developing Economies
%J International Journal of Computer Applications
%@ 0975-8887
%V 178
%N 23
%P 11-14
%D 2019
%I Foundation of Computer Science (FCS), NY, USA
Abstract

User experience or UX is the customer experience with electronic devices and as per recent studies, usage of rich electronical devices boosted the significance of rich UX in health care domain. This can be seen by the evaluation of various metrics associated with the rich customer experience with health care facilities and products . Present research work explores some of these metrics .

References
  1. https://www.dr-hempel-network.com/digital-health-technolgy/ux-in-health-care-revolution/
  2. http://www.userzoom.com/blog
  3. IOM (Institute of Medicine). 2012. Health IT and patient safety: Building safer systems for better care. Washington, DC: The National Academies Press.
  4. Metzger, J., E. Welebob, S. Levitz, D. Bates, and D. C. Classen. 2010. Meaningful use of EHRs and CPOE to improve medication safety. Health Affairs 29(4):1-8.
  5. Dirks, J., Satwicz, T. 2014. Personal Health Metrics and Good UX: Partners in Healthcare. User Experience Magazine,14(3).Retrieved from http://uxpamagazine.org/personal-health-metrics/
  6. Promoting Usability in Health Organizations: Initial Steps andProgresshttps://www.himss.org/sites/himssorg/files/2013-HIMSS-Usability-Maturity-Model.pdf
  7. Usability in Health IT: Technical Strategy, Research, and Implementation Summary of Workshop July 13, 2010 National Institute of Standards and Technology Gaithersburg, MD 20899 https://www.nist.gov/sites/default/files/documents/2017/05/09/U-HIT_Workshop_Report_Publication_Version.pdf
  8. Tullis, T. & Albert, W. 2008. Measuring the User Experience. Burlington: Morgan Kaufmann.
  9. UserZoom: http://www.userzoom.com
  10. Weischedel, B. & Huizingh, E. 2006. Website Optimization with Web Metrics: A Case Study. Proc of ICEC 06, ACM Press, pp. 463-470.
  11. Kerry Rodden, Hilary Hutchinson, and Xin Fu , Measuring the User Experience on a Large Scale: User-Centered Metrics for Web Applications https://static.googleusercontent.com/media/research.google.com/en//pubs/archive/36299.pdf
  12. Metrics for Comparing User Experiences in Health IT - Nationalhttps://nam.edu/wp-content/uploads/.../HCS-Health-IT-User-Experience-Methods.pdf
Index Terms

Computer Science
Information Sciences

Keywords

user experience metrics user experience health care metrics UX metrics user centered design