CFP last date
20 January 2025
Call for Paper
February Edition
IJCA solicits high quality original research papers for the upcoming February edition of the journal. The last date of research paper submission is 20 January 2025

Submit your paper
Know more
The week's pick
Responsive image
SFLA-Based Line Balancing and Task Optimization in Master-Slave Controlled Hanger Transportation Systems for Garment Production

Duc Hoang Nguyen
Random Articles
Reseach Article

E-Government Adoption in Developing Economies: A G2B E-Government Perspective

by Adu Adolph Sedem Yaw, Agbenorto D. Mawuli, Shadrack Bortier Quaye
journal cover thumbnail

International Journal of Computer Applications
Foundation of Computer Science (FCS), NY, USA
Volume 176 - Number 4
Year of Publication: 2017
Authors: Adu Adolph Sedem Yaw, Agbenorto D. Mawuli, Shadrack Bortier Quaye
10.5120/ijca2017915558

Adu Adolph Sedem Yaw, Agbenorto D. Mawuli, Shadrack Bortier Quaye . E-Government Adoption in Developing Economies: A G2B E-Government Perspective. International Journal of Computer Applications. 176, 4 ( Oct 2017), 7-11. DOI=10.5120/ijca2017915558

@article{ 10.5120/ijca2017915558,
author = { Adu Adolph Sedem Yaw, Agbenorto D. Mawuli, Shadrack Bortier Quaye },
title = { E-Government Adoption in Developing Economies: A G2B E-Government Perspective },
journal = { International Journal of Computer Applications },
issue_date = { Oct 2017 },
volume = { 176 },
number = { 4 },
month = { Oct },
year = { 2017 },
issn = { 0975-8887 },
pages = { 7-11 },
numpages = {9},
url = { https://ijcaonline.org/archives/volume176/number4/28538-2017915558/ },
doi = { 10.5120/ijca2017915558 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Journal Article
%1 2024-02-07T00:41:36.317516+05:30
%A Adu Adolph Sedem Yaw
%A Agbenorto D. Mawuli
%A Shadrack Bortier Quaye
%T E-Government Adoption in Developing Economies: A G2B E-Government Perspective
%J International Journal of Computer Applications
%@ 0975-8887
%V 176
%N 4
%P 7-11
%D 2017
%I Foundation of Computer Science (FCS), NY, USA
Abstract

The government of Ghana in 2014 initiated an e-government service (e-Tax) to boost its Tax operations. With e-government, citizens and businesses are able to exploit Internet technology to improve convenience, accessibility and quality of interactions with the government. Within the government, business processes can be automated and knowledge can be managed efficiently, thus, improving the speed and quality of policy development, coordination and enforcement. The purpose of this paper is to examine the awareness and adoption of the e-government services by private businesses in Ghana. To achieve these, this research undertook an empirical examination of the awareness and adoption of the e-Tax service amongst businesses in Ghana. A framework consisting of environmental factors, user attitude, and access to ICTs was employed to provide insights of the adopters and non-adopters of the e-Tax e-government initiative. The data on these variables were collected using a self-administered questionnaire. The study sampled 212 businesses in Ghana and use partial least square method to analyze the data collected. The findings revealed that businesses located in the urban centers are more likely to be aware of, and adopt e-government services. The study also found that a business’s trust and perceived ease of use of the GRA e-taxpayer portal has a significant impact on their attitude towards the adoption of e-government services. This study offers substantial contribution to various stakeholders including the government agencies that might want to understand the factors that influence the use of an e-government service.

References
  1. Urbina, A.U. & Abe, N., 2017. Citizen-centric Perspective on the Adoption of E-Government in the Philippines. The Electronic Journal of e-Government Volume, 15(2), pp.63–83.
  2. Carter, L. & Belanger, F., 2004. Citizen adoption of electronic government initiatives. 37th Annual Hawaii International Conference on System Sciences, 2004. Proceedings of the, 0(C), p.10 pp. Available at: http://ieeexplore.ieee.org/lpdocs/epic03/wrapper.htm?arnumber=1265306.
  3. Rabaai, A.A. et al., 2015. Adoption of E-Government in Developing Countries : the Case of the State of Kuwait. , 6(10), pp.77–101.
  4. Jyoti, C. & Yogesh, D., 2005. a Survey of Citizens ’ Awareness and Adoption of E-Government Initiatives , the “ Government Gateway ”: a United Kingdom Perspective. Iseing.Org, 5, pp.1–13. Available at: http://www.iseing.org/egov/egov05/source files/papers/cameraready-5-p.pdf.
  5. Rahim, A.A. & Athmay, A. Al, 2013. Citizens ’ Perceptions towards e-Governance : Field Study. , 7(9), pp.631–639.
  6. GRA, 2012. GRA Tax Online Goes Live. News. Available at: https://egovonline.gegov.gov.gh/Eghana Web/GRAHome/eghana.portal;jsessionid=2jCyZJQPJKs2SJRzGxnGWW1jZhNpr5tyZHPz0rMzgK7dpqG9NXFy!-1566943566?_nfpb=true&_st=&_pageLabel=gra_ newsDetails_page&newsId=1474#wlp_gra_newsDetails_page [Accessed June 18, 2017].
  7. Organization of Economic Cooperation and Development (OECD), 2003. The e-Government Imperative, Paris, France: OECD Publications Service.
  8. Reddick, C., 2005. Citizen interaction with e-government: From the streets to servers?. Government Information Quarterly, 22(1), pp. 38-57.
  9. AlAwadhi, S. & Morris, A., 2009. Factors influencing the adoption of e-government services. Journal of Software, 4(6), pp.584–590.
  10. Jaruwachirathanakul, B. & Fink, D., 2005. Internet banking adoption strategies for a developing country: the case of Thailand. Internet Research, 15(3), pp.295–311. Available at: http://www.emeraldinsight.com/doi/ 10.1108/10662240510602708.
  11. Chen, Y.-C. & Dimitrova, D. V, 2006. Electronic government and online engagement: citizen interaction with government via web portals. International Journal of Electronic Government Research (IJEGR), 2(1), pp.54–76.
  12. Beynon-Davies, P., 2005. Constructing electronic government: the case of the UK inland revenue. International journal of information management, 25(1), pp.3–20.
  13. Lippert, S.K. & Govindrajulu, C., 2006. Technological , Organizational , and Environmental Antecedents to Web Services Adoption. Communications of the IIMA, 6(1), pp.146–158.
  14. Shah, J.R. and Murtaza, M.B. (2005). Effective Customer Relationship Management Through Web Services. The Journal of Computer Information Systems 46(1), 98-109.
  15. Gupta, K.P., Singh, S. & Bhaskar, P., 2016. Citizen adoption of e-government: a literature review and conceptual framework. Electronic Government, an International Journal, 12(2), p.160. Available at: http://www.inderscience.com/link.php?id=76134.
  16. Zafiropoulos, K., Karavasilis, I. & Vrana, V., 2012. Assessing the Adoption of e-Government Services by Teachers in Greece. Future Internet, 4(4), pp.528–544. Available at: http://www.mdpi.com/1999-5903/4/2/528/.
  17. Pan, M.-J. & Jang, W.-Y., 2008. Determinants of the adoption of enterprise resource planning within the technology-organization-environment framework: Taiwan’s communications industry. The Journal of Computer Information Systems, 48(3), pp.94–102.
Index Terms

Computer Science
Information Sciences

Keywords

e-Tax E-Government Adoption Awareness perception Ghana developing economies Government-to-Businesses E-service.

Powered by PhDFocusTM