International Journal of Computer Applications |
Foundation of Computer Science (FCS), NY, USA |
Volume 175 - Number 23 |
Year of Publication: 2020 |
Authors: Muhammad Nur Fuad, Imam Riadi |
10.5120/ijca2020920756 |
Muhammad Nur Fuad, Imam Riadi . Risk Management Assessment on Human Resource Information Technology Services using COBIT 5. International Journal of Computer Applications. 175, 23 ( Oct 2020), 12-19. DOI=10.5120/ijca2020920756
Human Resources in Higher Education is engaged in the development of lecturers and employees, the main business process uses Information Technology as its service base. Business processes can run properly then it takes risk management, Human Resources in Higher Education requires risk management to the business process that runs. COBIT 5 is here to address the challenges of this modern era, especially in risk management. The need for a risk assessment to measure how far risk management is applied by elements in Human Resources in Higher Education, the purpose of the study is knowing capability level values, Gap values, and recommendations based on the results of risk management assessments. The risk management assessment in this study uses the COBIT framework 5 domain process APO12 including the stages of data collection, risk analysis, risk profile, articulating risk, risk tolerance value, and how to respond to risk. Research Method using Quantitative Analysis. The data was obtained using questionnaire dissemination techniques, direct observes, and interviews calculated using the Guttman method. RACI Chart is supportive in determining appropriate respondents. The results of the study found a capability level value in domain APO12 of 2.60 meaning at this level the implementation of business processes in Human Resources in higher education has carried out planning, supervision, and adjustment, and its work has been established, observed, and maintained properly. APO12 has a Gap value of 1 level this is the basis for making recommendations. This research has gone well following the expected research objectives.