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Measuring the Performance of Information System Governance using Framework COBIT 2019

by Adila Safitri, Imam Syafii, Kusworo Adi
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International Journal of Computer Applications
Foundation of Computer Science (FCS), NY, USA
Volume 174 - Number 31
Year of Publication: 2021
Authors: Adila Safitri, Imam Syafii, Kusworo Adi
10.5120/ijca2021921253

Adila Safitri, Imam Syafii, Kusworo Adi . Measuring the Performance of Information System Governance using Framework COBIT 2019. International Journal of Computer Applications. 174, 31 ( Apr 2021), 23-30. DOI=10.5120/ijca2021921253

@article{ 10.5120/ijca2021921253,
author = { Adila Safitri, Imam Syafii, Kusworo Adi },
title = { Measuring the Performance of Information System Governance using Framework COBIT 2019 },
journal = { International Journal of Computer Applications },
issue_date = { Apr 2021 },
volume = { 174 },
number = { 31 },
month = { Apr },
year = { 2021 },
issn = { 0975-8887 },
pages = { 23-30 },
numpages = {9},
url = { https://ijcaonline.org/archives/volume174/number31/31878-2021921253/ },
doi = { 10.5120/ijca2021921253 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Journal Article
%1 2024-02-07T00:23:36.884732+05:30
%A Adila Safitri
%A Imam Syafii
%A Kusworo Adi
%T Measuring the Performance of Information System Governance using Framework COBIT 2019
%J International Journal of Computer Applications
%@ 0975-8887
%V 174
%N 31
%P 23-30
%D 2021
%I Foundation of Computer Science (FCS), NY, USA
Abstract

The Housing and Settlement Area Office of the City of Salatiga is a government agency located in the City of Salatiga which is tasked with assisting the mayor in carrying out government affairs which are the regional authority in the housing and settlement areas. The agency's mission is to improve the quality of clean water, sanitation, and urban housing services. From this mission, it can be assessed that the agency must apply information technology to improve the quality of services to the community, namely by having a system that can facilitate the management of community administrative permits in the housing and settlement sector, namely SIPERUMKIM. This research is supported by the absence of a governance assessment at this agency. This research uses the 2019 COBIT framework. The analysis at this department uses 11 design factors using the toolkit from COBIT 2019. The results of this study are in the form of a corporate information technology governance design and find out important process recommendations for the Housing and Settlement Office. Among the recommendations of the process are APO09, APO12, APO13, DSS02, and DSS03.

References
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Index Terms

Computer Science
Information Sciences

Keywords

COBIT 2019 Design Factor IT Governance Capability Level

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