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A NoSQL Database about Customer Reviews

by Paolino Di Felice, Martina Marinelli, Gaetanino Paolone, Francesco Pilotti, Giovanni Valenza
journal cover thumbnail

International Journal of Computer Applications
Foundation of Computer Science (FCS), NY, USA
Volume 174 - Number 14
Year of Publication: 2021
Authors: Paolino Di Felice, Martina Marinelli, Gaetanino Paolone, Francesco Pilotti, Giovanni Valenza
10.5120/ijca2021921044

Paolino Di Felice, Martina Marinelli, Gaetanino Paolone, Francesco Pilotti, Giovanni Valenza . A NoSQL Database about Customer Reviews. International Journal of Computer Applications. 174, 14 ( Jan 2021), 42-46. DOI=10.5120/ijca2021921044

@article{ 10.5120/ijca2021921044,
author = { Paolino Di Felice, Martina Marinelli, Gaetanino Paolone, Francesco Pilotti, Giovanni Valenza },
title = { A NoSQL Database about Customer Reviews },
journal = { International Journal of Computer Applications },
issue_date = { Jan 2021 },
volume = { 174 },
number = { 14 },
month = { Jan },
year = { 2021 },
issn = { 0975-8887 },
pages = { 42-46 },
numpages = {9},
url = { https://ijcaonline.org/archives/volume174/number14/31749-2021921044/ },
doi = { 10.5120/ijca2021921044 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Journal Article
%1 2024-02-07T00:22:07.984344+05:30
%A Paolino Di Felice
%A Martina Marinelli
%A Gaetanino Paolone
%A Francesco Pilotti
%A Giovanni Valenza
%T A NoSQL Database about Customer Reviews
%J International Journal of Computer Applications
%@ 0975-8887
%V 174
%N 14
%P 42-46
%D 2021
%I Foundation of Computer Science (FCS), NY, USA
Abstract

Small and medium-sized enterprises (SMEs) are the backbone of the economy of most countries. There is large evidence in the literature that digitalization improves the market performance of enterprises and, as a consequence, it helps the growth of their businesses. SMEs suffer of budget restrictions, as a consequence within them is low R&D expenditure as well as the number of employees with IT technical abilities. This lack is an objective obstacle for SMEs to compete in the online market. The aim of the present paper is to reach out a hand to SMEs by presenting in deep details how to structure, load and querying a NoSQL PostgreSQL database being part of the customer service.

References
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Index Terms

Computer Science
Information Sciences

Keywords

Customer service Complaint Database NoSQL JSON SME

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