International Journal of Computer Applications |
Foundation of Computer Science (FCS), NY, USA |
Volume 156 - Number 4 |
Year of Publication: 2016 |
Authors: Sokappadu V. S. B. N, Mattapullut Gopaul S. D., Rughoobur Paavan, Ramdoo Vimla Devi |
10.5120/ijca2016912414 |
Sokappadu V. S. B. N, Mattapullut Gopaul S. D., Rughoobur Paavan, Ramdoo Vimla Devi . Review of Software Maintenance Problems and Proposed Solutions in IT consulting firms in Mauritius. International Journal of Computer Applications. 156, 4 ( Dec 2016), 12-20. DOI=10.5120/ijca2016912414
Software maintenance is often a challenging and hectic process for both software engineers and IT consultancy firms. Software maintenance is considered as the longest phase in software’s lifecycle as it starts as soon as the software is deployed at the client-side and ends till the software goes obsolete. This paper sheds light on the various problems and challenges encountered by IT consulting firms in Mauritius during their software maintenance phase. A cause-analysis diagram has been used to illustrate the various problems along with their root causes. The paper then proposes some counteracting plans and solutions in order to alleviate those problems.