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A Roadmap for the Adoption of Government E-payments in Kenya

by Bonface I. Asiligwa, Elijah I. Omwenga
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International Journal of Computer Applications
Foundation of Computer Science (FCS), NY, USA
Volume 144 - Number 1
Year of Publication: 2016
Authors: Bonface I. Asiligwa, Elijah I. Omwenga
10.5120/ijca2016910062

Bonface I. Asiligwa, Elijah I. Omwenga . A Roadmap for the Adoption of Government E-payments in Kenya. International Journal of Computer Applications. 144, 1 ( Jun 2016), 8-18. DOI=10.5120/ijca2016910062

@article{ 10.5120/ijca2016910062,
author = { Bonface I. Asiligwa, Elijah I. Omwenga },
title = { A Roadmap for the Adoption of Government E-payments in Kenya },
journal = { International Journal of Computer Applications },
issue_date = { Jun 2016 },
volume = { 144 },
number = { 1 },
month = { Jun },
year = { 2016 },
issn = { 0975-8887 },
pages = { 8-18 },
numpages = {9},
url = { https://ijcaonline.org/archives/volume144/number1/25141-2016910062/ },
doi = { 10.5120/ijca2016910062 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Journal Article
%1 2024-02-06T23:46:37.535510+05:30
%A Bonface I. Asiligwa
%A Elijah I. Omwenga
%T A Roadmap for the Adoption of Government E-payments in Kenya
%J International Journal of Computer Applications
%@ 0975-8887
%V 144
%N 1
%P 8-18
%D 2016
%I Foundation of Computer Science (FCS), NY, USA
Abstract

Analogous to the Motorists roadmap that shows the roads, directions and distances to a destination of a given region [1]. A roadmap in this context is a detailed guideline that answers the “why-what-how" questions and lay out the required actions, the "to-do's." towards adoption of e-payments in the government of Kenya. For Over a decade, the government of Kenya grappled with the idea of implementing a national payment gateway through which all payments for government services, levies, duties, and fines were to be electronically made. For a long period industry players and policy makers in government had unsuccessfully developed varied strategies of achieving a cashless government payment system. These efforts have failed to yield due to lack of a comprehensive roadmap that addressed pertinent issues that had to be dealt with for e-payments in government to be fully adopted. This research was done by conducting a survey study on the government of Kenya on the adoption of e-payments. A random sample of the research population was drawn from ICT and Finance employees of 262 state corporations, 19 Ministries, and 47 counties to which a questionnaire was administered to gain an understanding and information on why there had been low uptake of e-payments in the government of Kenya. The data collected was analyzed quantitatively and qualitatively using descriptive statistical techniques. The results from this analysis have been used to propose a roadmap for the adoption of e-payments in the government of Kenya and any other similar setting.

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Index Terms

Computer Science
Information Sciences

Keywords

Adoption Roadmap Change management e-Payments e-government Adoption Stakeholder engagement information security

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