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Usability Framework for E-Government Services in Developing Countries

by Edward Kirui, Rehema Baguma, Kemei Peter Kiprono
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International Journal of Computer Applications
Foundation of Computer Science (FCS), NY, USA
Volume 137 - Number 11
Year of Publication: 2016
Authors: Edward Kirui, Rehema Baguma, Kemei Peter Kiprono
10.5120/ijca2016908915

Edward Kirui, Rehema Baguma, Kemei Peter Kiprono . Usability Framework for E-Government Services in Developing Countries. International Journal of Computer Applications. 137, 11 ( March 2016), 43-47. DOI=10.5120/ijca2016908915

@article{ 10.5120/ijca2016908915,
author = { Edward Kirui, Rehema Baguma, Kemei Peter Kiprono },
title = { Usability Framework for E-Government Services in Developing Countries },
journal = { International Journal of Computer Applications },
issue_date = { March 2016 },
volume = { 137 },
number = { 11 },
month = { March },
year = { 2016 },
issn = { 0975-8887 },
pages = { 43-47 },
numpages = {9},
url = { https://ijcaonline.org/archives/volume137/number11/24322-2016908915/ },
doi = { 10.5120/ijca2016908915 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Journal Article
%1 2024-02-06T23:38:07.971439+05:30
%A Edward Kirui
%A Rehema Baguma
%A Kemei Peter Kiprono
%T Usability Framework for E-Government Services in Developing Countries
%J International Journal of Computer Applications
%@ 0975-8887
%V 137
%N 11
%P 43-47
%D 2016
%I Foundation of Computer Science (FCS), NY, USA
Abstract

Lack of usability frameworks for developing countries has contributed to designing and deploying systems that fails at a high rate. This paper discusses a research effort on how rejuvenated Living Lab concept can contribute to designing usability frameworks for developing countries. Living Lab is a user centric innovative setting that involves everyday practices and research that facilitates user influence approach in an open and distributed innovation processes. The concept enables engaging relevant partners in a real life context for addressing usability issues.

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Index Terms

Computer Science
Information Sciences

Keywords

User Needs Usable E-Government Services Framework Living Labs usability issues

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