International Journal of Computer Applications |
Foundation of Computer Science (FCS), NY, USA |
Volume 134 - Number 14 |
Year of Publication: 2016 |
Authors: Alaa Moued Alharthi, Azrilah Abdul Aziz, Salha Abdullah, Walaa Saleh Alhabashi |
10.5120/ijca2016908114 |
Alaa Moued Alharthi, Azrilah Abdul Aziz, Salha Abdullah, Walaa Saleh Alhabashi . An Analysis of Blackboard as a Service System. International Journal of Computer Applications. 134, 14 ( January 2016), 22-27. DOI=10.5120/ijca2016908114
To date, there is a remarkable transformation of the economy into service system to facilitate collaboration between customers and service providers, and also to create value through interconnected service enterprises. This paper introduces a literature review on the concepts of service science, service system, and SSME. It describes a service system framework developed by Sophrer and applied it to a university Blackboard system.