CFP last date
20 January 2025
Reseach Article

Effective e-Government and Citizens Adoption in Egypt

by Mohamed M. Abbassy, Saleh Mesbah
International Journal of Computer Applications
Foundation of Computer Science (FCS), NY, USA
Volume 133 - Number 7
Year of Publication: 2016
Authors: Mohamed M. Abbassy, Saleh Mesbah
10.5120/ijca2016907886

Mohamed M. Abbassy, Saleh Mesbah . Effective e-Government and Citizens Adoption in Egypt. International Journal of Computer Applications. 133, 7 ( January 2016), 7-13. DOI=10.5120/ijca2016907886

@article{ 10.5120/ijca2016907886,
author = { Mohamed M. Abbassy, Saleh Mesbah },
title = { Effective e-Government and Citizens Adoption in Egypt },
journal = { International Journal of Computer Applications },
issue_date = { January 2016 },
volume = { 133 },
number = { 7 },
month = { January },
year = { 2016 },
issn = { 0975-8887 },
pages = { 7-13 },
numpages = {9},
url = { https://ijcaonline.org/archives/volume133/number7/23796-2016907886/ },
doi = { 10.5120/ijca2016907886 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Journal Article
%1 2024-02-06T23:30:28.590991+05:30
%A Mohamed M. Abbassy
%A Saleh Mesbah
%T Effective e-Government and Citizens Adoption in Egypt
%J International Journal of Computer Applications
%@ 0975-8887
%V 133
%N 7
%P 7-13
%D 2016
%I Foundation of Computer Science (FCS), NY, USA
Abstract

Electronic Government is essential for most countries worldwide particularly in developing countries, e-Government execution contains technological, governing and social factors, which must be considered and treated carefully in order the end goal to encourage this change. This paper aim to study steps of powerful e-Government and distinguishes the variables that may empower citizen adoption in Egypt. The relevant activities and stakeholders are identified and analyzed to promote the development and effective of e-Government in Egypt. Factors required to increase citizen adoption are also studied of e-Government in Egypt. Factors required to expand citizen adoption are additionally examined. The results underline key benefits resulting from e-Government, explain the strategies used in effective and identify citizens’ adoption factors in e-Government. The findings also explain the relationships among those effective and identified citizen adoption of governmental e-service development in Egypt.

References
  1. Schuppan, T. (2009), "E-Government in Developing Countries: Experiences from Sub-Saharan Africa”, Government Information Quarterly, vol. 26, no. 1, pp. 118-127.
  2. Heeks, R. (2001), Understanding E-Governance for Development, Paper No. 11, I-Government Working Paper Series, Development Informatics Group, Institute for Development Policy and Management, University of Manchester, Manchester, UK.
  3. Lau, T. Y., Aboulhoson, M., Lin, C. and Atkin, D. J. (2008), "Adoption of E-Government in Three Latin American Countries: Argentina, Brazil and Mexico", Telecommunications Policy, vol. 32, no. 2, pp. 88-100.
  4. Al-Mamari, Q., Corbitt, B. and Gekara, V.O.(2013), "E-Government adoption in Oman: motivating factors from a government perspective", Transforming Government, People, Process and Policy, Vol. 7 No. 2, pp. 199-224.
  5. Tan W. and Subramanian R. (2005), "E-Government: Implementation policies and best practices from Singapore", Electronic Government strategies and implementation, pp. 305 324.
  6. Ke, W. and Wei K. (2004). "Successful E-Government in Singapore", Communication of the ACM, 47(6), pp. 95-99.
  7. Bhatmagar S., (2002) "E-Government: Lessons from Implementation in Developing Countries", Published in Regional Development Dialogue, Vol. 24, UNCRD, Autumn Issue.
  8. W. Meng Seng, N. Hideki, and P. George, "The Use of Importance-Performance Analysis (lPA) in Evaluating Japan's E-Government Services," Journal of Theoretical and Applied Electronic Commerce Research, vol. 6, pp. 17-30, Aug. 2011.
  9. L. Carter and F. Belanger, "Citizen Adoption of electronic government initiatives," in System Sciences 2004. , Proceedings of the 37th Annual Hawaii International Conference, 2004, p. 10
  10. I. Alghamdi, R. Goodwin, and G. Rampersad, "E-Government Readiness Assessment for Government Organizations in Developing Countries," Computer and Information Science, vol. 4, pp. 3-17, May 2011.
  11. M. Warkentin, D. Gefen, P. A. Pavlou, and G. M. Rose, "Encouraging Citizen Adoption of e-Government by Building Trust," Electronic Markets, vol. 12, pp. 157-162,2002.
  12. D. Gefen, E. Karahanna, and D. W. Straub, "Trust and TAM in Online Shopping: An Integrated Model," MIS Quarterly, vol. 27, pp. 51-90,2003.
  13. S. E. Colesca, "Increasing E-Trust: A Solution To Minimize Risk in e-Government Adoption," Journal of Applied Quantitative Methods, vol. 4, pp. 31-44, 2009.
  14. S. C. Srivastava and T. S. H. Teo, "Citizen Trust Development for E-Government Adoption: Case of Singapore," in "Proocedings of Pacific Asia Conference on Information Systems, 2005, pp. 721- 724.
  15. S. Colesca, "The main factors of on-line trust," Economia. Seria Management, vol. lO, pp. 27-37, 2007.
  16. S. Marche and J. D. McNiven, "E-Government and EGovernance: The Future Isn't What It Used To Be," Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l'Administration, vol. 20, pp. 74-86, 2003.
  17. H. Margetts, "E-Government in Britain-A Decade On," Parliamentary Affairs, vol. 59, pp. 250-265, 2006.
  18. J. Yonazi, H. Sol, and A. Boonstra, "Exploring Issues Underlying Citizen Adoption of e-Government Initiatives in Developing Countries: The Case of Tanzania." Electronic Journal of e-Government, vol. 8, pp. 176-188, Dec 2010.
  19. Vassilakis, C., Lepouras, G., Fraser, J., Haston, S. and Georgiadis, P. (2005), "Barriers to Electronic Service Development", E-Service Journal, vol. 4, no. 1, pp. 41-63.
  20. Colesca, S.E. and Dobrica, L. (2008), “Adoption and use of e-Government services: the case of Romania”, Journal of Applied Research and Technology, Vol. 6 No. 3, pp. 204-17.
  21. Criado, J.I. (2009), “Europeanization of e-Government policy: institutional mechanisms and implications for public sector innovation”, Information Polity: The International Journal of Government and Democracy in the Information Age, Vol. 14 No. 4, pp. 299-314.
  22. Paroski, M., Konjovic, Z. and Surla, D. (2013), "Implementation of e-Government at the local level in underdeveloped countries: The case study of AP Vojvodina", the lelctronic Library, Vol. 31 No.1, pp.99-118.
  23. Hassan, H., Shehab, E. and Peppard, J. (2011), "Recent Advances in E-Service in the Public Sector: State of-the- Art and Future Trends", Business Process Management Journal, vol. 17, no.3.
  24. UN Report (2014), "United Nations e-Government Survey 2014: E-Government for the future we want", United Nations Publication, New York, “ http://unpan3.un.org/egovkb/Portals/egovkb/Documents/un/2014-Survey/EGov_Complete_Survey-2014.pdf ”
  25. UN Report (2012), "United Nations e-Government Survey 2012: E-Government for people", United Nations Publication,NewYork,“http://unpan3.un.org/egovkb/Pors/egovkb/Documents/un/2012-Survey/unpan048065.pdf “.
  26. Gebba T. and Zakaria M., (2012). "E-Government in Egypt: An Analysis of Practices and Challenges", International Journal of Technology and Management, 1(1), pp. 11-25.
  27. Microsoft Case Study, (2007), "Egypt Establishes E-Government Infrastructure", Microsoft Corporation, August.http://www.microsoft.com/casestudies/Microsoft-Enterprise-Strategy-Consulting-Services/Ministry-of-State-for-Administrative-Development-Egypt/Egypt-Establishes-E-Government -Infrastructure/4000000619
  28. UN- ESCWA (2011), Economic and Social Commission for Western Asia (ESCWA), "National Profile for the Information Society in Egypt", United Nations-New York. http://www.escwa.un.org/wsis/reports/docs/Egypt-11-E.pdf
  29. Microsoft Customer Solution Case Study, (2004), "Egypt saves 900,000 working hours a year with E-Government portal for online services to citizens", Microsoft Windows Server2003, Microsoft Corporation, October.
  30. Business Monitor International-Egypt (2015), "Egypt Information Technology Report", Business Monitor International,secondquarter,“http://store.bmiresearch.com/catalog/product/view/id/3788 “
Index Terms

Computer Science
Information Sciences

Keywords

Effective E-Government E-Government adoption.