CFP last date
20 January 2025
Reseach Article

Empirical Bibliography on Enterprise Resources Planning Systems Implementation

by Yaw Marfo Missah
International Journal of Computer Applications
Foundation of Computer Science (FCS), NY, USA
Volume 128 - Number 15
Year of Publication: 2015
Authors: Yaw Marfo Missah
10.5120/ijca2015906328

Yaw Marfo Missah . Empirical Bibliography on Enterprise Resources Planning Systems Implementation. International Journal of Computer Applications. 128, 15 ( October 2015), 21-32. DOI=10.5120/ijca2015906328

@article{ 10.5120/ijca2015906328,
author = { Yaw Marfo Missah },
title = { Empirical Bibliography on Enterprise Resources Planning Systems Implementation },
journal = { International Journal of Computer Applications },
issue_date = { October 2015 },
volume = { 128 },
number = { 15 },
month = { October },
year = { 2015 },
issn = { 0975-8887 },
pages = { 21-32 },
numpages = {9},
url = { https://ijcaonline.org/archives/volume128/number15/22950-2015906328/ },
doi = { 10.5120/ijca2015906328 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Journal Article
%1 2024-02-06T23:21:47.339219+05:30
%A Yaw Marfo Missah
%T Empirical Bibliography on Enterprise Resources Planning Systems Implementation
%J International Journal of Computer Applications
%@ 0975-8887
%V 128
%N 15
%P 21-32
%D 2015
%I Foundation of Computer Science (FCS), NY, USA
Abstract

The rapid development in technology has affected the business world today compelling organizations to respond to these changes in order to gain and sustain a competitive edge within the similarly increasing competitive business environment. Enterprise Resource Planning (ERP) is one of the technological tools that organizations are implementing in response to current increasingly competitive and demanding business world. Many business organizations are adopting ERP systems because of the strategic advantages associated with their adoption including, reduced costs, increased operational efficiency and effectiveness, automation, integrated business, and enhanced information flow. Therefore, the main goal of this research is help examine the challenges typical for the processes of ERP integration, use and maintenance. The research study and its findings are significant in terms of contemporary IT field, as it provides constructive evidence and facts regarding specific organization. Evidently, special and critical findings can be used in practice to prevent the negative effects from ERP integration at organizational and technological levels.

References
  1. Liisa Von, H., Sue, N., and Jenine, B. (2004). Qualitative implementation of enterprise wide systems.
  2. Robert, J., and Ted Weston Jr, F.C. (2007). Enterprise resource planning (ERP) – A brief history. Journal of Operations Management, 25(2), 357-363.
  3. Ngai, E.W., and Wat, F.K. 2008. Examining the critical success factors in the adoption of enterprise resource planning. Computer Industry, 10. 1-17.
  4. Armbrüster, T., and Kipping, M. (2003). Strategy consulting at the crossroads: Technical change and shifting market conditions for top-level advice. International Studies of Management and Organization, 32 (4), 19-42.
  5. Kemp, M. J., and Low, G. C. (2008). ERP innovation implementation model incorporating change management. Business Process Management Journal, 14(2), 228-242.
  6. Esteves, J. M., and Bohorquez, V. (2007). An updated ERP systems annotated bibliography: 2001-2005. Communications of the Association for Information Systems, 19, 386-446.
  7. Lee, D. H., Lee, S. M., Olson, D. L., and Chung. S. W. (2010). The effect of organizational support on ERP implementation. Industrial Management + Data Systems, 110(2), 269-283.
  8. Kenett, R. S., and Raphaeli, O. (2008). Multivariate methods in enterprise system implementation, risk management and change management. International Journal of Risk Assessment and Management, 9(3), 258-276
  9. Skok, W. and Legge, M. (2002), Evaluating enterprise resource planning (ERP) systems using an interpretive approach. Knowledge and Process Management., 9: 72–82.
  10. Upadhyay, P., Basu, R., Adhikary, R., and Pranab, D. K. (2010). A comparative study of issues affecting ERP implementation in large scale and small medium scale enterprises in India: A Pareto Approach. International Journal of Computer Applications, 8(3), 23-28.
  11. Esteves, J., and Pastor, J., (2001). Analysis of critical success factors relevance along SAP implementation phases. Proceedings of the 7th Americas Conference on Information Systems (AMCIS), Boston, Massachusetts, USA, 2001.
  12. Rebecca L. Bechtel, Janice K. Squires, (2001) "Tools and techniques to facilitate change", Industrial and Commercial Training, 33(7), 249 – 255
  13. Kraemmerand, P., Moller, C., and Moller, H., (2003). ERP implementation: an integrated process of radical change and continuous learning. Production Planning and Control, 6(1).
  14. Shin I. (2006). Adoption of enterprise system software and firm performance. Small Business Economics, 26(3), 241-256.
  15. Cotteleer, M., and Bendoly, E. (2006). Order lead-time improvement following enterprise-IT implementation: an empirical study. MIS Quarterly, 30 (3): 643-660.
  16. Bendoly, E., Rosenzweig, E., and Stratman, J. (2009). The efficient use of enterprise information for strategic advantage: A data envelopment analysis. Journal of Operations Management, 27(4), 310.
  17. Seethamraju, R. (2008). Enterprise system’s characteristics in small and medium-sized enterprises context – A case study. European and Mediterranean Conference on Information Systems.
  18. Gupta, M., and Kohli, A. (2006). Enterprise resource planning systems and its implications for operations function. Technovation, 26(5-6), 687-696.
  19. Kanet, J., and Stösslein, M. (2010). Integrating production planning and control: towards a simple model for Capacitated ERP. Production planning and control, 21(3), 286-300.
  20. Forslund, H. (2010). ERP systems' capabilities for supply chain performance management. Industrial Management + Data Systems, 110(3), 351-367.
  21. Ifinedo, P., and Nahar, H. (2006). Impact and success of ERP systems: A study involving some firms in the Nordic-Baltic Region. Journal of Information Technology Impact, 6(1), 19-46.
  22. Berente, N., Vandenbosch, B., and Aubert, B. (2009). Information flows and business process integration. Business Process Management Journal, 15(1), 119-141.
  23. Hawari, A., and Heeks, R. (2008). Explaining ERP failure in a developing country: A Jordanian case study. Journal of Enterprise Information Management, 23(2), 135-160.
  24. Robey, D., Ross, J.W., and Boudreau, M. (2002) "Learning to implement enterprise systems: An exploratory study of the dialectics of change," Journal of Management Information Systems 19(1), 17-46.
  25. Morris, M., and Dillon, A. (1997) How User Perceptions Influence Software Use. IEEE Software, 14(4), 58-65.
  26. Smyth, M., L. (2001). Threats to ERP Success: A Case Study In: Proceedings of the 5th Pacific-Asian Conference on Information Systems.
  27. Ramayah, T., Siron, R., Dahlan, N., & Mohammad, O. (2002). Technology usage among owner/managers of the SMEs: The role of demographic and motivational variables. The proceedings of The 6th Annual Asian-Pacific Forum for Small Business on Small and Medium Linkages, Networking and Clustering.
  28. Kumar, V., Maheshwari, B., and Kumar, U. (2008). An investigation of critical management issues in ERP implementation: Empirical evidence from Canadian organizations. Technovation, 23(2003), 793-807.
  29. Davis, F. D.; Bagozzi, R. P.; Warshaw, P. R. (1989), "User acceptance of computer technology: A comparison of two theoretical models", Management Science 35, 982–1003
  30. Zviran, M., Pliskin N, and Levin R. (2005) "Measuring User Satisfaction and Perceived Usefulness in the ERP Context", Journal of Computer Information Systems. 65(3), 43-52.
  31. Amoako-Gyampah., K , A. F. Salam, An extension of the technology acceptance model in an ERP implementation environment, Information and Management, v.41 n.6, p.731-745, July 2004
  32. Markus, L., and Robey, D. (1988). Information technology and organizational change: Causal structure in theory and research. Management Science, 34(5), 583-598.
  33. Sabherwal, R., and Robey, D. Reconciling Variance and Process Strategies for Studying Information Systems Development. Information Systems Research (6:4), 1995, pp. 303-323
  34. Markus, T. M., Axline, S., Petrie, D., and Tanis, C. (2002). Learning from adopters’ experiences with ERP: Problems encountered and success achieved. Journal of Information Technology, 15(4), 245-265.
  35. Soh, Christina and Markus, M. Lynne, "How IT Creates Business Value: A Process Theory Synthesis" (1995). ICIS 1995 Proceedings. Paper 4
  36. Esteves, J., and Pastor, J., (2001). Analysis of critical success factors relevance along SAP implementation phases. Proceedings of the 7th Americas Conference on Information Systems (AMCIS).
  37. DeLone, W. H., and McLean, E.R. (2003). The DeLone and McLean model of information systems success: A ten year update, Journal of Management Information Systems, 19 (4), 9-30.
  38. Wu J-H and Wang Y-M (2006) Measuring KMS success: a respecification of the DeLone and McLean model. Information & Management 43(6), 728–739
  39. Bernroider, E.W.N. (2008), “IT governance for enterprise resource planning supported by the DeLone‐McLean model of information systems success”, Information & Management. 45(5), 257‐69
  40. Wei, K. S., Loong, C. A., Leong, Y., & Ooi, K. (2009). Measuring ERP system success: A respecification of the Delone and Mclean’s IS Success Model. Symposium on Progress in Information and Communication Technology. 7-12
  41. Wixom, B. H., and Todd, P. A. (2006). A theoretical integration of user satisfaction and technology acceptance. Information Systems Research, 16(1): 85-102
  42. Sabherwal, R., Jeyaraj, A., and Chowa, C. (2006). Information system success: individual and organizational determinants. Management Science, 52(12), 1849-1864.
  43. Sedera, D., and Gable, G. G. (2007). A factor and structural equation analysis of the enterprise systems success measurement model. Proceedings of the 25th International Conference on Information Systems.
  44. Wang, E.T.G., and Chen, J.H.F. (2006). Effects of internal support and consultant quality on the consulting process and ERP system quality. Decision Support System, 42(2), 1029-41
  45. Botta-Genoulaz, V.R., and Millet, P.-A. (2006). An investigation into the use of ERP systems in the service sector. International Journal of Production Economics, 99 (1-2): 202-21.
  46. Gable, G. G., Sedera, D., and Chan, T. (2008). Re-conceptualizing information system success: the IS-impact measurement model. Journal of the Association for Information Systems, 9 (7), 377-408.
  47. Berente, N., Vandenbosch, B., and Aubert, B. (2009). Information flows and business process integration. Business Process Management Journal, 15(1), 119-141
  48. Berente, N., Vandenbosch, B., and Aubert, B. 2009. Information Flows and Business Process Integration. Business Process Management Journal, 15(1).
  49. Tambovcevs, A., and Merkuryev, Y. (2009). Analysis of ERP systems implementation in the construction enterprises”, Scientific Journal of Riga Technical University, 39(1), 16-26
  50. Hawking, P. (2006). Implementing ERP systems globally: Challenges and lessons learned for Asian countries. Journal of Business Systems, Governance and Ethics, 2(1), 21-32.
  51. Plant, R., and Willcocks, L. 2007. “Critical success factors in international ERP implementations: A case research approach”, Journal of Computer Information Systems, 1: 60-70.
  52. Kansal, V. (2006). The enterprise systems implementation: An integrative framework. The Review of Business Information Systems, 10(2), 21-27
  53. Dezdar, S., and Sulaiman, A. (2009). Successful enterprise resource planning implementation: taxonomy of critical factors. Industrial Management + Data Systems, 109(8), 1037-1052
  54. Kamhawi, E., M. (2008) "Determinants of Bahraini managers' acceptance of business process reengineering", Business Process Management Journal, Vol. 14 Iss: 2, pp.166 – 187.
  55. Seethamraju, R. (2008). Enterprise system’s characteristics in small and medium-sized enterprises context – A case study. European and Mediterranean Conference on Information Systems.
  56. Rettig, C. (2007). The trouble with enterprise software. MIT Sloan Management Review 49(1), 21-27.
  57. Kemp, M. J., and Low, G. C. (2008). ERP innovation implementation model incorporating change management. Business Process Management Journal, 14(2), 228-242
  58. Esteves, J. M., and Bohorquez, V. (2007). An updated ERP systems annotated bibliography: 2001-2005. Communications of the Association for Information Systems, 19, 386-446
  59. Xue, Y., Liang, H., Boulton, W. R., and Snyder, C. A. (2006). ERP implementation failures in China: Case studies with implications for ERP vendors. International Journal of Production Economic, 97, 279-295
  60. Law, C., Chen, C., and Wu, B. (2010). Managing the full ERP life-cycle: Considerations of maintenance and support requirements and IT governance practice as integral elements of the formula for successful ERP adoption. Computers in Industry, 61(3), 297-308
  61. Kumar, V., Maheshwari, B., and Kumar, U. (2008). An investigation of critical management issues in ERP implementation: Empirical evidence from Canadian organizations. Technovation, 23(2003), 793-807
  62. Ifinedo, P. (2007). An empirical study of ERP success evaluations by business and IT managers. Information Management and Computer Security, 15(4), 270-282
  63. Saatçioglu, O. O. (2009). What determines user satisfaction in ERP projects: benefits, barriers or risks? Journal of Enterprise Information Management, 22(6), 690-708
  64. Ghosal, V., and Nair-Reichert, U. (2009). Investments in modernization, innovation and gains in productivity: Evidence from firms in the global paper industry. Research Policy, 39(3), 563-547
  65. Velcu, O. (2010). Strategic alignment of ERP implementation stages: An empirical investigation. Information and Management, 47(3), 158-166
  66. Sammon, D., and Adam, F. (2010). Project preparedness and the emergence of implementation problems in ERP projects. Information and Management, 47(1): 1-8
  67. Cheung, W., Maropoulos, P., and Matthews, P. (2010). Linking design and manufacturing domains via web-based and enterprise integration technologies. International Journal of Computer Applications in Technology, 37(3/4):182-197
  68. Chen, C. C., Law, C. H., and Yang, S. C. (2009). Managing ERP implementation failure: A project management perspective. IEEE Transactions on Engineering Management, 56 (1), 157-170
  69. Maguire, S., Ojiako, U., and Said, A. (2010). ERP implementation in Omantel: A case study. Industrial Management + Data Systems, 110(1), 78-92
  70. Dey, P. K., Clegg, B. T., and Bennett. D. J. (2010). Managing enterprise resource planning projects. Business Process Management Journal, 16(2), 282-296.
  71. Malhotra, R., and Temponi, C. (2010). Critical decisions for ERP integration: Small business issues. International Journal of Information Management, 30(1), 28-37
  72. Huang, S-H., Huang, S-M., Wu, T-W., and Lin, T-H. (2009). Process efficiency of the enterprise resource planning adoption. Industrial Management + Data Systems, 109(8), 1085-1100
  73. Chen, K., Razi, M., and Tarn, J. (2009). Empirical assessment of ERP learning effects. Human Systems Management, 28(4), 183-192
  74. Capaldo, G., and Rippa, P. (2009). A planned-oriented approach for EPR implementation strategy selection. Journal of Enterprise Information Management, 22(6): 642-659
  75. Ge, L., and Voss, S. (2009). ERP application in China: An overview. International Journal of Production Economics, 122(1), 501
  76. Kouki, R., Poulin, D., and Pellerin, R. (2010). The impact of contextual factors on ERP assimilation: Exploratory findings from a developed and a developing Country. Journal of Global Information Technology Management, 13(1), 28-55
  77. Al-Mashari, M., and Al-Mudimigh, A. (2003). ERP Implementation: Lessons from a Case Study. Information Technology and People, 16(1), 21-32
  78. Laudon, K., and Laudon, P. (2006). Management Information Systems: Managing the Digital Film, (9th Ed). Prentice Hall
  79. O'Brien, J. (1997). Management Information Systems: A Managerial End User Perspective (3rd Ed). McGraw Hill-Irwin Inc
  80. Coleman, P. (n.d). ERP implementation options. RetrievedJanuary26,2011 from http://www.intermec.com
Index Terms

Computer Science
Information Sciences

Keywords

Enterprise Resource Planning Systems ERP Software Implementation Integration Business processes