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Reseach Article

Total Quality Management in Healthcare

by Ahmad A. Faloudah, Saber Qasim, Moayd Bahumayd
International Journal of Computer Applications
Foundation of Computer Science (FCS), NY, USA
Volume 120 - Number 12
Year of Publication: 2015
Authors: Ahmad A. Faloudah, Saber Qasim, Moayd Bahumayd
10.5120/21280-4160

Ahmad A. Faloudah, Saber Qasim, Moayd Bahumayd . Total Quality Management in Healthcare. International Journal of Computer Applications. 120, 12 ( June 2015), 22-24. DOI=10.5120/21280-4160

@article{ 10.5120/21280-4160,
author = { Ahmad A. Faloudah, Saber Qasim, Moayd Bahumayd },
title = { Total Quality Management in Healthcare },
journal = { International Journal of Computer Applications },
issue_date = { June 2015 },
volume = { 120 },
number = { 12 },
month = { June },
year = { 2015 },
issn = { 0975-8887 },
pages = { 22-24 },
numpages = {9},
url = { https://ijcaonline.org/archives/volume120/number12/21280-4160/ },
doi = { 10.5120/21280-4160 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Journal Article
%1 2024-02-06T23:06:02.732323+05:30
%A Ahmad A. Faloudah
%A Saber Qasim
%A Moayd Bahumayd
%T Total Quality Management in Healthcare
%J International Journal of Computer Applications
%@ 0975-8887
%V 120
%N 12
%P 22-24
%D 2015
%I Foundation of Computer Science (FCS), NY, USA
Abstract

Recently, studies have shown that the healthcare sector is witnessing successive variables and the desire of developing require ongoing development and improvement in quality management to accelerate the pace of new developments and management resources optimally in order to improve the quality of service and care to satisfy their customers and responding to their aspirations. The reasons for Total Quality management (TQM) implementation include increased competitive market, high quality healthcare services at practicable costs and advancement of medical technology. It is essential that there be a close correlation between healthcare, which aims to develop new ways to provide services to meet customer needs and total quality management that use the appropriate application to help that sector in order to succeed, where we find that the concept was met with huge success in other management manufacturing and services. This paper describes some of the important affairs of the application of total quality management for the healthcare sector and provides a framework of the application of quality management for them. This framework relies on five measures with a variety of integrated methodology in order to achieve high-quality results. Finally concluded this paper to make it clear that this framework for the application of total quality management contribute to the advancement of trade performance in terms of the health care sector, in addition to raising the levels of conviction among both customers and staff and people as well.

References
  1. Martin, L. (1993). "Total Quality Management in the Public Sector," National Productivity Review, 10, 195-213
  2. Carman, James M. ; Shortell, Stephen M. ; Foster, Richard W. ; Hughes, Edward F. X. ; Boerstler, Heidi; O' Brien, James L. ; O'Connor, Edward J, January 01, 2010). Keys for Successful Implementation of Total Quality Management in Hospitals.
  3. Oakland, J. S. (1989). "Total quality management. Oxford: Heinemann professional pub".
  4. Diego Prior (2006) "Efficiency and total quality management in health care organizations: A dynamic frontier approach". Springer Science, Business Media, LLC 2006.
  5. Faisal Talib, Zillur Rahman, Mohammed Azam (2010). "Total Quality Management Implementation in the Healthcare Industry: A Proposed Framework". 2nd International Conference on Production and Industrial Engineering CPIE-2010. http://www. academia. edu/228453/Total_Quality_Management_Implementation_in_the_Healthcare_Industry_A_Proposed_Framework
Index Terms

Computer Science
Information Sciences

Keywords

Total Quality management (TQM) Healthcare