CFP last date
20 December 2024
Reseach Article

Consumer Preferences for Mobile Carriers in Tanzania: A Case of Group, Family, Age and Gender

by Justinian Anatory
International Journal of Computer Applications
Foundation of Computer Science (FCS), NY, USA
Volume 115 - Number 16
Year of Publication: 2015
Authors: Justinian Anatory
10.5120/20234-2283

Justinian Anatory . Consumer Preferences for Mobile Carriers in Tanzania: A Case of Group, Family, Age and Gender. International Journal of Computer Applications. 115, 16 ( April 2015), 16-24. DOI=10.5120/20234-2283

@article{ 10.5120/20234-2283,
author = { Justinian Anatory },
title = { Consumer Preferences for Mobile Carriers in Tanzania: A Case of Group, Family, Age and Gender },
journal = { International Journal of Computer Applications },
issue_date = { April 2015 },
volume = { 115 },
number = { 16 },
month = { April },
year = { 2015 },
issn = { 0975-8887 },
pages = { 16-24 },
numpages = {9},
url = { https://ijcaonline.org/archives/volume115/number16/20234-2283/ },
doi = { 10.5120/20234-2283 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Journal Article
%1 2024-02-06T22:54:59.682710+05:30
%A Justinian Anatory
%T Consumer Preferences for Mobile Carriers in Tanzania: A Case of Group, Family, Age and Gender
%J International Journal of Computer Applications
%@ 0975-8887
%V 115
%N 16
%P 16-24
%D 2015
%I Foundation of Computer Science (FCS), NY, USA
Abstract

This paper investigates age, family, group and gender influence consumer preference for selection of the mobile carrier. About seventy seven students from high learning institutions in Dodoma Municipality participated in responding to prepared questionnaires. The results indicate that family members and friends are contributing in influencing consumer preferences to select mobile services provider, although at smaller margins. This paper revealed also that there is no direct relationship between selection of a mobile carrier and age or gender.

References
  1. Chintan S. (2012), "Consumer Preferences for mobile service providers: An Empirical Study in Bardoli", International Journal of Marketing and Technology, Vol. 2, Issue 8, pp. 269-288.
  2. Vodacom Tanzania Ltd, https://www. vodacom. co. tz/, site visited on 24/02/2015.
  3. Tigo Tanzania, http://www. tigo. co. tz/, site visited on 26/02/2015.
  4. Airtel Tanzania, http://www. africa. airtel. com/wps/wcm/connect/africarevamp/Tanzania/ site visited on 24/02/2015.
  5. Zantel Tanzania, http://www. zantel. co. tz/, site visited on 16/9/2014.
  6. TTCL, http://www. ttcl. co. tz/ , site visited on 24/02/2015.
  7. Sasatel Tanzania, http://www. sasatel. co. tz. , site visited on 24/02/2015.
  8. Smile Tanzania, http://smile. co. tz/#page. Site visited on 16/9/2014.
  9. Dar es Salaam, http://www. dsm. go. tz/. Site visited on 24/02/2015.
  10. Tanzania Communications Regulatory Authority (TCRA), http://www. tcra. go. tz, accessed 24/02/2015.
  11. Anatory, J. and Ekael S. M. (2014), "Tariff as a Determining Factor in Choosing Mobile Operators: A Case Study from Higher Learning Institution in Dodoma Municipality in Tanzania", International Journal of Social, Management, Economics and Business Engineering Vol. 8, No. 4, pp. 1190-1197.
  12. Anatory J. and Ekael S. M. ( 2014), "Network Effects and QoS as a Determining Factors in Selection of Mobile Operator: A Case Study from Higher Learning Institution in Dodoma Municipality in Tanzania", International Journal of Social, Management, Economics and Business Engineering Vol. 8, No. 10, , pp. 3197-3203.
  13. Birke, D. , Swann G. M. P. (2006), "Mobile Phones: How Mobile Consumers Choose their Operator", Journal of Evolutionary Economics, Vol. 14 No. 17, 3-4.
  14. Kotler, P. , Armstrong G. , Saunders J. and Wong V. , (1999), "Principles of Marketing, Consumer Buyer Behaviour, 2nd European Edition, Prentice Hall International (UK).
  15. Stanton, W. J. , Etzel, M. J and Walker, B. J. , (1994), Fundamentals of Marketing, 10th Ed. New York: McGraw-Hill, Inc.
  16. Lamb, C. W. , Hair, J. F. and McDaniel, C. (2004), Marketing, 7th Edition, Ohio, South Western.
  17. Birke, D. , Swann G. M. P. (2006), "Network Effects and the Choice of Mobile Phone Operator", Journal of Evolutionary Economics, Vol. 16, No. 1-2, 65-84.
  18. Cellular News, (2003), "Telecom Growth Driven by Mobile Connection", Unpublished report, Indian Cellular Association's, India.
  19. Shaughness, John, J. , Zechmeister, Eugene, B. , and Zechmeister Jeanne, S (2002), "Research Methods in Psychology", Mc Graw-Hill Companies.
  20. Dodoma Municipal, www. dodoma. go. tz, accessed, 30/12/2014.
  21. The University of Dodoma, www. udom. ac. tz, accessed, 30/12/2014.
  22. Lohr, S. L. (1999), "Sampling: Design and Analysis, Duxbury Press, Pacific Grove, CA.
  23. Creswell, J. W. (1994), "Research Design: Qualitative and Quantitative Approaches" Sage Publications Thousand Oaks, CA.
  24. Kirakowski, Jurek, (2000), "Questionnaires in Usability Engineering", Unpublished Report, Human Factors Research Group, Cork, Ireland.
  25. Statgun Online Dictionary, [http://www. statgun. com/tutorials/logistic-regression. html site- visited on 24/2/2015.
  26. Kotler, P. , Armstrong G. , Saunders J. and Wong V. , (1999), "Principles of Marketing, Consumer Buyer Behaviour, 2nd European Edition, Prentice Hall International (UK).
  27. Raghuram, I. , Sangman, H. , Sunil, G. (2009), "Do Friends Influence Purchases in a Social Network?" [http://www. hbs. edu/research/pdf/09-123. pdf] site visited on 25/2/2015.
  28. Doganoglu, T. and Grzybowski L. , (2006), "Estimating Network Effects in Mobile Telephony in German", Centre for Information and Network Economics, University of Munich, [http://www. lrz-muenchen. de/~grzybowski/de-moboles. pdf], site visited on 25/02/2015.
  29. Mitomo H. , Liqiao W. , Otsuka T. , (2005), "Mobile Communication and Asian Modernities", MSc Thesis, Waseda University, Japan.
  30. Rogers, M. (1995), "Diffusion of Innovations, (4th Edition), the Free Press, A Division of Simon and Schuster Inc. , 1230 Avenue of the Americas, New York, NY 10020.
  31. Belch, GE and Belch MA (2007), "Advertising and Promotion: An Integrated Marketing Communication Perspective", 7th edition, McGraw Hill/Irwin, New York.
  32. Dittmar H. , Jane B. , and Susanne F. , (1995), "Gender Identity and Material Symbols: Objects and Decision Considerations in Impulse Purchases". Journal of Economic Psychology, Vol. 6, No. 15, 391- 511
  33. Yi, H. , Xiaoqin, Y. , Weiqing, Z. , (2009), "How to Promote Customer Loyalty of Chinese Mobile Telecom Operator: Case Study of Chinese Mobile", [http://www. bth. se] site visited on 24/3/2015.
  34. Wilska, T. A (2003), "Mobile Phone Use as Part of Young People's Consumption Styles". Journal of Consumer Policy, Vol. 26, No. 4, 441-463.
  35. Sanz, Silvia, (2005), "The Impact of Internet User Shopping Patterns and Demographics on consumer Mobile Buying Behaviour", Publication, Journal of Electronic Commerce Research.
  36. Kotler, Phillip, (2000), "Marketing Management", Prentice Hall International (UK).
  37. Enrique B. , Carla R. , Silvia S. , (2005), "The Impact of Internet User shopping patterns and Demographics on consumer mobile buying behavior", Journal of Electronic Commerce Research, VOL. 6, NO. 3, pp. 193-209.
Index Terms

Computer Science
Information Sciences

Keywords

Family Gender Age Group mobile operators' selection mobile carriers customer buying behavior.