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Customer - Management Relationship Service using Android

by Balamurugan.g, Arulalan.v, Lokesh.v
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International Journal of Computer Applications
Foundation of Computer Science (FCS), NY, USA
Volume 105 - Number 10
Year of Publication: 2014
Authors: Balamurugan.g, Arulalan.v, Lokesh.v
10.5120/18412-9700

Balamurugan.g, Arulalan.v, Lokesh.v . Customer - Management Relationship Service using Android. International Journal of Computer Applications. 105, 10 ( November 2014), 12-15. DOI=10.5120/18412-9700

@article{ 10.5120/18412-9700,
author = { Balamurugan.g, Arulalan.v, Lokesh.v },
title = { Customer - Management Relationship Service using Android },
journal = { International Journal of Computer Applications },
issue_date = { November 2014 },
volume = { 105 },
number = { 10 },
month = { November },
year = { 2014 },
issn = { 0975-8887 },
pages = { 12-15 },
numpages = {9},
url = { https://ijcaonline.org/archives/volume105/number10/18412-9700/ },
doi = { 10.5120/18412-9700 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Journal Article
%1 2024-02-06T22:37:21.190942+05:30
%A Balamurugan.g
%A Arulalan.v
%A Lokesh.v
%T Customer - Management Relationship Service using Android
%J International Journal of Computer Applications
%@ 0975-8887
%V 105
%N 10
%P 12-15
%D 2014
%I Foundation of Computer Science (FCS), NY, USA
Abstract

Digital Computing plays an important role for the development of the business communication system. Monitoring and Tracking the information in various fields is critical and mainly important growth of business application. In this Scenario Smart Marketing is responsible for the well deployed constrains for the business growth. We proposed a Smart marketing Technique for the well-defined functional growth for the business which is mainly focus on the monitoring and tracking the information of the salesman of the management. And also it is used to maintain a good relationship between the management and the Sales person for the successfully sales of their products; we focus on the Sales person to establish the healthy connection by fulfilling the needs of the enterprise. The management monitors or track the sales person location and the conversation as well as sales order from his/her place using the android application software.

References
  1. Rust, R. T. , Zeithaml, V. A. and Lemon K. N. (2000), DrivingCustomer Equity: How Customer Lifetime Value isReshaping Corporate Strategy. New York: Free Press.
  2. Wayland, R. and Cole, P. (1997), Customer Connections. Boston: Harvard Business School Press. Gordon, I. (1997), Relationship Marketing. Chichester: John Wiley.
  3. Peppers, D. and Rogers, M. (1996), The One-to-One Future. London: Piatkus. Curry, J. and Curry, A. (2000), The Customer Marketing Method: How to implement and profit from customer relationship management. New York: Free Press.
  4. CRM feature article in CIMA's magazine Financial Management November 2000, p34, Steve Downton FCMA.
  5. Rust, R. T. , Zeithaml, V. A. and Lemon K. N. (2000), Driving Customer Equity: How Customer Lifetime Value is Reshaping Corporate Strategy. New York: Free Press.
  6. Wayland, R. and Cole, P. (1997), Customer Connections. Boston: Harvard Business School Press. Gordon, I. (1997), Relationship Marketing. Chichester: John Wiley.
  7. Peppers, D. and Rogers, M. (1996), The One-to-One Future. London: Piatkus. Curry, J. and Curry, A. (2000), The Customer Marketing Method: How to implement and profit from customer relationship management. New York: Free Press.
  8. CRM feature article in CIMA's magazine Financial Management November 2000, p34, Steve Downton FCMA.
  9. Mei Lin Fung 'Measuring the value of CRM' The Customer Relationship Management Primer, crmguru. com
Index Terms

Computer Science
Information Sciences

Keywords

Monitoring Tracking Digital Computing

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