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Customer - Management Relationship Service using Android
| International Journal of Computer Applications |
| Foundation of Computer Science (FCS), NY, USA |
| Volume 105 - Number 10 |
| Year of Publication: 2014 |
| Authors: Balamurugan.g, Arulalan.v, Lokesh.v |
10.5120/18412-9700
|
Balamurugan.g, Arulalan.v, Lokesh.v . Customer - Management Relationship Service using Android. International Journal of Computer Applications. 105, 10 ( November 2014), 12-15. DOI=10.5120/18412-9700
Abstract
Digital Computing plays an important role for the development of the business communication system. Monitoring and Tracking the information in various fields is critical and mainly important growth of business application. In this Scenario Smart Marketing is responsible for the well deployed constrains for the business growth. We proposed a Smart marketing Technique for the well-defined functional growth for the business which is mainly focus on the monitoring and tracking the information of the salesman of the management. And also it is used to maintain a good relationship between the management and the Sales person for the successfully sales of their products; we focus on the Sales person to establish the healthy connection by fulfilling the needs of the enterprise. The management monitors or track the sales person location and the conversation as well as sales order from his/her place using the android application software.
References
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- Wayland, R. and Cole, P. (1997), Customer Connections. Boston: Harvard Business School Press. Gordon, I. (1997), Relationship Marketing. Chichester: John Wiley.
- Peppers, D. and Rogers, M. (1996), The One-to-One Future. London: Piatkus. Curry, J. and Curry, A. (2000), The Customer Marketing Method: How to implement and profit from customer relationship management. New York: Free Press.
- CRM feature article in CIMA's magazine Financial Management November 2000, p34, Steve Downton FCMA.
- Mei Lin Fung 'Measuring the value of CRM' The Customer Relationship Management Primer, crmguru. com
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